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Windows 7: Firefox freezing


07 Apr 2013   #1

Windows 7 Ultimate x64
 
 
Firefox freezing

Hello all,

It is already few weeks when Firefox start freezing for about 5 seconds on my computer. In this case, Firefox does not react at all, even I can not cancel it by clicking on the X. This happens mostly when opening new website. In the same time when this occurs the rest of the programs are running just normal.

Anyone knows something about this?


Best regards,

Anne


My System SpecsSystem Spec
.

07 Apr 2013   #2

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

hi anne could you try starting firefox with the add ons disabled to rule out an add on problem

in firefox click help then click restart with add ons disabled.
here are a few links to have a look at as its now late in the UK.

https://support.mozilla.org/en-US/kb...not-responding

https://support.mozilla.org/en-US/kb...o-fix-problems
My System SpecsSystem Spec
15 Apr 2013   #3

Windows 7 Ultimate x64
 
 

Hello boohbah,

Many thanks for the advice. I reset the FF and now it is working fine.

Best regards,

Anne
My System SpecsSystem Spec
.


16 Apr 2013   #4

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

your welcome. glad you fixed it.
My System SpecsSystem Spec
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 Firefox freezing




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