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Windows 7: Stuck somehow between IE9 and IE10. Cant run/install either.


10 Apr 2013   #1

Windows 7 Home 64
 
 
Stuck somehow between IE9 and IE10. Cant run/install either.

I allowed the IE10 update to install. The installation appeared fine, however IE10 froze every time I tried to enter an address away from my homepage (about:blank). I uninstalled using the removal of update expecting IE9 to come back. The icons are there, but when clicked on i get a brief flash of a window and nothing more.

I tried reinstalling IE9 but that fails reporting it can't install as a later browser (or some files) is/are installed.
I tried reinstalling IE10 but that fails with an 'unknown error', so at the moment i seem sandwiched between browser versions.

System restore has been turned off for a long time as previously I have never found it to work succesfully on my system.

Any ideas please?

rgds Dave.

My System SpecsSystem Spec
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10 Apr 2013   #2

Windows 7 Home Premium
 
 

Maybe a repair install of windows might work and get IE 9 working again. Here's a link if you want to give it a try.

Repair Install
My System SpecsSystem Spec
16 Apr 2013   #3

Windows 7 Home 64
 
 
Not a good option having read what would be lost.

My windows would be quite unworkable if i followed that route to fix. I have many partitions for many purposes, and that just wouldn't help. I do have an entire system backup from shortly before the ie10 issues. I can't regrettably just recover the entire windows partition from backup as i would lose a lot. I can however recover files and folders, so if I knew what files/folders to recover i think i may fix this.

My ideal fix would be to return all IE9 files to their original locations from backup. I can recover registry to just before ie10 install which would be ok with me.

Dave.
My System SpecsSystem Spec
.


16 Apr 2013   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

When the IE10 was installed, a restore point was created. Set back to that restore point.

I had a similar problem with the IE10 (twice) and each time I set back to the restore point of the IE10 installation and the problem was fixed in 5 minutes.
My System SpecsSystem Spec
17 Apr 2013   #5

Windows 7 Home 64
 
 
Thanks for that. Understood but not in this case.

I appreciate your comment, however system restore as i mentioned, is not running on this system. When it was and i wanted to use it it never worked, so i turned it off entirely.

Regards.
My System SpecsSystem Spec
17 Apr 2013   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by GoaTrance View Post
I appreciate your comment, however system restore as i mentioned, is not running on this system. When it was and i wanted to use it it never worked, so i turned it off entirely.

Regards.
Hmm, I know system restore can be iffy. It is a hit or miss function. But when you turned it off, you should have started making frequent images. I would really recommend that for the future so that you don't paint yourself into a corner again. Recovery from an image is a 20 minute affair.

Imaging with free Macrium
My System SpecsSystem Spec
20 Apr 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums GoaTrance. Have you tried running the System File Checker?

SFC /SCANNOW Command - System File Checker

Do you still have links to both the Internet Explorer and the Internet Explorer (64-Bit) on the Start, All Programs list? Does the 64 bit also not work? Do you have Internet Explorer folders in both the C:\program files (x86) and C:\Program Files ? Can you launch IE from either by clicking the iexplore.exe ? When you try, do you see iexplore.exe in the Task manager, Processes tab?

A Guy
My System SpecsSystem Spec
21 Apr 2013   #8

Windows 7 Home 64
 
 
Those suggestions have been tried.

Hi Thanks for that.

sfc /scannow has been run already and no problems identified.

The links are still there.

Running iexplore in either folder (32/64 bit) gives a brief flash of white on screen and nothing more (no process or anything else).

Nothing is contained in admin tools logs either.

The iexplore.exe properties show they are IE 10. I guess somehow the uninstall of 10 failed, and 9 failed to be rolled back to.

Messy.

Regards.
My System SpecsSystem Spec
21 Apr 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

OK, is IE10 or IE9 listed in Turn windows features on or off? If IE9, you can try this:

Microsoft Fix it Tool Removes IE9 if Standard IE9 Uninstallation Fails

Then this

Download IE9 Final Offline/Standalone Installer

I can only imagine what dll's, etc are currently installed.

If it appears IE10 is installed, can you confirm the update is no longer there? This is a mess. Usually at this point a repair install is in order, so it will be difficult going forward, be aware. A Guy
My System SpecsSystem Spec
23 May 2013   #10

Windows 7 Premium 64bit
 
 

Hi there,

I'm having very similar issue and have attempted the above steps were you able to resolve?

Unable to restore as my previous restore points are gone.

Unable to install IE9 as it states newer version is already installed.

My difference is that I am able to run version 9 however I am not able to update it and therefore I am now exposed as I can not install any updates.

When I try to remove IE10 from 'Installed Updates' I receive error message, not all of the updates were successfully uninstalled.

I would seriously be happy to pay someone if they were able to fix this for me.
My System SpecsSystem Spec
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 Stuck somehow between IE9 and IE10. Cant run/install either.




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