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Windows 7: Emails being duplicated when sent and recieved


12 Apr 2013   #1

Win 7 Pro 64bit
 
 
Emails being duplicated when sent and recieved

Hi All.
I now have a new desktop PC running Windows 7 pro 64 bit and Office 2010 and Gmail.
When I send and recieve emails via Outlook 2010 everything gets duplicated for some reason.
I have tries to find a cure for this seemingly common occurance with limited success as the pop up screens described during the tweaking process do not match the ones on my computer which I assume is due to differing software somewhere along the line.
If someone in the know could possibly help out with a fully described click by click proceedure to stop this duplication I would be most gratefull.
Many Thanks,
Roders

My System SpecsSystem Spec
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12 Apr 2013   #2

Windows XP,32 bit
 
 

Hi Roders...
I can understand the inconvenience....
If your default email account is either an IMAP account or a Hotmail account accessed directly, you may see two copies of every message in your Inbox.
This happens when you have Outlook Express set to retrieve new mail automatically upon startup and open the default Inbox automatically when you start, too. Both commands download new mail, and if they do it in parallel, you'll see two copies of each message.

For better understanding the issue and quick resolving the same, go for this site : How to remove duplicate imported items in Outlook
My System SpecsSystem Spec
12 Apr 2013   #3

Windows 7 Ultimate 64-bit
 
 

Hi Roders.

Do you have any rules set up maybe that will cause this? you can get to this by going to Tools - Rules and Alerts
My System SpecsSystem Spec
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12 Apr 2013   #4

Win 7 Pro 64bit
 
 

Hi Guys,
Thanks for your replies.
It seems though that the MS ref is to remove the duplicates that allready exist, I may be wrong, what I would like to do if possible is to prevent the duplication in the first place.
I am afraid that re the "rules" settings there is no detailed explanation as to what rules do what and I am loathe to blindly experiment in case I mess things up.
I am sure there must be a detailed description as to how my aims may be achieved somewhere as I have found one that came very close but seemed to fail allmost at the end of the sequence of "clicks" presumably due to a different software version. I.E. The article refered to a tick point line that was simply not there and looking through other "options" failed to find anything similar. Unfortunatly the original poster made no reference to what software it refered to apart from Windows 7.
Please keep it coming.
The truth is out there.
Roders
My System SpecsSystem Spec
12 Apr 2013   #5

Windows 7 Ultimate 64-bit
 
 

All i want to see is if there are any rules set up? when that box opens, like shown in mine


Attached Images
 
My System SpecsSystem Spec
12 Apr 2013   #6

Win 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by benjy206 View Post
All i want to see is if there are any rules set up? when that box opens, like shown in mine
Hi Benjy,
Under Rules and alerts-
Email rules-
It has a ticked box to "clear catagories on mail (reccommended)".

Is this of any use to you?
It is all pretty meaningless to me I am afraid and I am working completely in the dark on all of this.
Rgds,
Roders
My System SpecsSystem Spec
12 Apr 2013   #7

Windows 7 Ultimate 64-bit
 
 

Could you please post a screenshot of the window up here please. Here is how: Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
12 Apr 2013   #8

Windows 7 Ultimate 64-bit
 
 

Also please have a look at this it might help you Outlook Duplicate Causes and Prevention
My System SpecsSystem Spec
12 Apr 2013   #9

Win 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by benjy206 View Post
Could you please post a screenshot of the window up here please. Here is how: Screenshots and Files - Upload and Post in Seven Forums
Hi,
Sorry but because of my severe depression and heavy medication I can not do anything like this.
I am ready to drop the whole thing unless someone can quite literally give a click by click list of instructions that a seriously impaired dead head can follow.
Having said that refering to your image of the screen shot in the lower block there are the words -

"Apply this rule after the message arrives"

"assigned to any catagory"

"clear message's catagories"

Then underneath there is an unticked box and the words "Enable rules on all messages downloaded from RSS feed"

Sorry I can not do more.
Unless you have been where I am you will have no idea about what I am struggling with.
Rgds.
My System SpecsSystem Spec
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 Emails being duplicated when sent and recieved




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