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Windows 7: Browsers Gone Mad!


21 Apr 2013   #1

Windows7 32bit. Home
 
 
Browsers Gone Mad!

Hello everyone. I've been having this problem for the past 54 minutes. My Pc was on sleep. When i turned it back on it froze so i restarted it. After turning it on again, windows stopped working when i ran google chrome. I tried this a couple more times, tried changing other parameters but it kept freezing on google chrome. So i uninstalled it now. Than i tried firefox. This time the Browser itself chrashed while windows kept running.

I can run Internet explorer perfectly fine, I wonder if anyone here has encountered this kind of thing. If you did or have any idea how to fix this i would really appratiate help. Im not really happy with internet explorer. Feel free to ask any kind of extra information you may need about my pc or anything. Im not really good with this stuff

Ohh and if it helps, this is the crash log from Firefox:

AdapterDeviceID: 0x1189
AdapterVendorID: 0x10de
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0.1
AvailablePageFile: 15091507200
AvailablePhysicalMemory: 6682853376
AvailableVirtualMemory: 3939708928
BuildID: 20130409194949
CrashTime: 1366552412
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1366552216
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1189, AdapterSubsysID: 35421458, AdapterDriverVersion: 9.18.13.1106
D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 169
StartupTime: 1366552405
SystemMemoryUsePercentage: 21
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: about:blank
Vendor: Mozilla
Version: 20.0.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD RfComm [Bluetooth] : 2 : 1 :
Bu rapor uygulamanın çökme anındaki durumuyla ilgili bilgileri de içerir.



My System SpecsSystem Spec
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21 Apr 2013   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Please download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

After rebooting, ownload AdWareCleaner AdwCleaner Download to your desktop
1.Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
2.Click on Delete button.
3.Confirm each time with OK.
4.Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
Note: You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
My System SpecsSystem Spec
21 Apr 2013   #3

Windows7 32bit. Home
 
 

I've done what you said and this is the notepad entry:
# AdwCleaner v2.201 - Logfile created 04/21/2013 at 16:21:08
# Updated 21/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : user - USER-PC
# Boot Mode : Normal
# Running from : C:\Users\user\Downloads\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16476
[OK] Registry is clean.
-\\ Mozilla Firefox v [Unable to get version]
-\\ Chromium v window_placement: {
bottom: 1000
*************************
AdwCleaner[S1].txt - [2796 octets] - [21/04/2013 16:15:54]
AdwCleaner[S2].txt - [688 octets] - [21/04/2013 16:21:08]
########## EOF - C:\AdwCleaner[S2].txt - [747 octets] ##########
My System SpecsSystem Spec
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21 Apr 2013   #4
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Uninstall FireFox ...

Next, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.



Using IE, I'd like you to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
My System SpecsSystem Spec
22 Apr 2013   #5

Windows7 32bit. Home
 
 

I've done what you asked but there is a problem. I was running the scan you gave, at %80 something, it found a trojan and then windows slowly stopped working exactly the same way it did when i ran Google Chrome.
We've probably found the problem but i can't give you the scan results because i got the blue screen after keeping up with the slowed down windows, i don't think i can finish the scan with this virus here.
Can you think of some other way to do this?
My System SpecsSystem Spec
22 Apr 2013   #6
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Download DDS from one of these links:
DDS.com
DDS.pif
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
My System SpecsSystem Spec
22 Apr 2013   #7

Windows7 32bit. Home
 
 

I don't really know what you mean by "script blocking protection" thing, but what you sent worked perfectly fine, it did open logs, ,i uploaded them as attachments. Waiting further instructions, thank you for your efford and time by the way


Attached Files
File Type: txt dds.txt (15.7 KB, 5 views)
File Type: txt attach.txt (17.1 KB, 6 views)
My System SpecsSystem Spec
22 Apr 2013   #8

Windows7 32bit. Home
 
 

Hey man!. I think its fixed now. I've thought of disable'ing the virus as i scanned with your ESET scan. I could'nt make it. What i realised is though that windows kept stopping particulary when it was scanning McAfee files. Later i tryied looking into the directory and windows again stopped working. I then deleted whole mcafee files and now im writing this to you from google chrome. Its fine for now, i will however find you in particular if i need anymore help and thank you very much again, you've been most helpful.
My System SpecsSystem Spec
22 Apr 2013   #9
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Okay ... Download Security Check by screen317 from here http://screen317.spywareinfoforum.org/SecurityCheck.exe or here http://screen317.spywareinfoforum.org/
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.
Then ....
Download CKScanner from here http://downloads.malwareremoval.com/CKScanner.exe
Save it to your desktop. <=== IMPORTANT
Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify that the file is saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
My System SpecsSystem Spec
22 Apr 2013   #10

Windows7 32bit. Home
 
 

Why exactly am i doing this now? Its fixed for now i think..?
My System SpecsSystem Spec
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 Browsers Gone Mad!




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