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Windows 7: Getting message "couldn't be downloaded"...

14 May 2013   #1
GilV37

Windows 7 Home
 
 
Getting message "couldn't be downloaded"...

Every time I download a file from my email or the web, I get a yellow popup saying, XXXXX.docx couldn't be downloaded.

I have tried to: disable the firewall, and that didn't help. Any suggestions???


My System SpecsSystem Spec
.
14 May 2013   #2
richnrockville

Windows 7 Pro x64 SP1
 
 

GIIV37, it could be that your download folder is protected. Do you get a message at the bottom of your screen about whether to run, save or save as?

Are y ou logged on as an admin acct?

Rich
My System SpecsSystem Spec
17 May 2013   #3
GilV37

Windows 7 Home
 
 

Sorry rich, was working on another issue. I'm still having this problem. Yes I am running as administrator. I even checked the downloads folder to see if the folder exists and it does.
My System SpecsSystem Spec
.

17 May 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

GilV37

Does the Downloads folder have a lock on it ?

Lets see something let's run DDS once again see what is running on the new installation

Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Right-click the DDS icon on the Desktop choose Run as administrator to run the tool.

Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

Save two logs onto your desktop and upload them with your reply
My System SpecsSystem Spec
17 May 2013   #5
GilV37

Windows 7 Home
 
 

i'm trying to download on the problem PC and got the same thing. dds.com couldn't be downloaded.
My System SpecsSystem Spec
17 May 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Is this inside Internet Explorer ?
My System SpecsSystem Spec
17 May 2013   #7
GilV37

Windows 7 Home
 
 

yes it is.
My System SpecsSystem Spec
17 May 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Does it give you an error code ?

We could try to turn off the firewall for a few moments


Open Windows Firewall by clicking the button . In the search programs and files box, type firewall, and then click Windows Firewall.

Click Turn Windows Firewall on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Click Turn off Windows Firewall (not recommended) under each network location that you want to stop trying to protect, and then click OK.

Then try to download something
My System SpecsSystem Spec
17 May 2013   #9
GilV37

Windows 7 Home
 
 

no still getting the same error.
My System SpecsSystem Spec
17 May 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Does your User Account folder inside C:\Users have a lock icon ?
My System SpecsSystem Spec
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 Getting message "couldn't be downloaded"...




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