Cannot send mail from web links... IE goes totally crazy

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  1. Posts : 51
    Windows 7
       #1

    Cannot send mail from web links... IE goes totally crazy


    Whenever I try to send an email through a web link, I get an error message saying my mail program is not correctly installed. My email program does have all it's defaults. And on top of that, IE then goes crazy and starts opening pages non stop, I have counted 50 pages before I had to press the off button, cause not even task manager will work. I have IE 10 (hate it!)
    Can you help me with this, please?
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    labecs run DDS

    Click here DDS

    Click on Download Now button

    When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

    Right-click the DDS icon on the Desktop choose Run as administrator to run the tool.

    Place a check next to attact.txt and click Start . When done, DDS will open two logs
    DDS.txt
    Attach.txt

    Save two logs onto your desktop and upload them with your reply
      My Computer


  3. Posts : 51
    Windows 7
    Thread Starter
       #3

    Thank you!
    Cannot send mail from web links... IE goes totally crazy Attached Files
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    Run AdwCleaner


    Click here AdwCleaner

    Click on Download Now button

    Save to the Desktop

    Close all open programs.

    Right-click on AdwCleaner.exe and choose Run as administrator

    Click on Delete and confirm the prompt.

    After it finishes, the computer is restarted.

    Upload the log saved at C:\AdwCleaner[S1].txt

    Once you're back on the Desktop download RevoUninstaller

    Download Link RevoUninstaller RevoUninstaller Free

    Uninstall Spybot

    Instructions :

    Double click Revo Uninstaller to run it.
    From the list of programs double click on Spybot Search and Destroy to remove
    When prompted if you want to uninstall click Yes.
    Be sure the Advanced option is selected then click Next.
    The program will run, If prompted again click Yes
    when the built-in uninstaller is finished click on Next.
    Once the program has searched for leftovers click Next.
    Check/tick the bolded items only on the list then click Delete
    when prompted click on Yes and then on next.
    put a check on any folders that are found and select delete
    when prompted select yes then on next
    Once done click Finish.
      My Computer


  5. Posts : 51
    Windows 7
    Thread Starter
       #5

    Here's the log. However, it deleted all my Babylon software which I use for work!
    Cannot send mail from web links... IE goes totally crazy Attached Files
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #6

    labecs ,

    Babylon is a browser hijack . Also known as adware .
      My Computer


  7. Posts : 51
    Windows 7
    Thread Starter
       #7

    I know, but I have purchased the program dictionary, and that is gone too.
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #8

    You could reinstall it . Just make sure it doesn't install the toolbars .
      My Computer


  9. Posts : 51
    Windows 7
    Thread Starter
       #9

    I am still struggling with this. I tried sending an email by clicking on an address on another one of my emails, and the same thing happened. IE starts going crazy opening windows and I have to shut down the computer. So, it's not an online thing...
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #10

       Warning
    You will need a USB FLASH DRIVE


       Tip
    Download the Tool from a non infected PC


    Download Farbar Recovery Scan Tool

    Choose one that goes with your OS bit version . Save the file to a USB Flash drive

    32-bit Version OS Farbar Recovery Scan Tool

    64-Bit Version OS Farbar Recovery Scan Tool x64


       Note
    Click the button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System


    Plug the flash drive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    Restart the computer.
    As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    Use the arrow keys to select Repair Your Computer menu item.
    Select US as the keyboard language settings, and then click Next.
    Select the operating system you want to repair, and then click Next.
    Select your user account an click Next.

    To enter System Recovery Options by using Windows installation disc:
    Insert the installation disc.
    Restart your computer.
    If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    Click Repair your computer.
    Select US as the keyboard language settings, and then click Next.
    Select the operating system you want to repair, and then click Next.
    Select your user account and click Next.

    On the System Recovery Options menu you will get the following options:

    • Startup Repair


    • System Restore


    • Windows Complete PC Restore


    • Windows Memory Diagnostic Tool


    • Command Prompt


    Select Command Prompt

    In the command window type X:\FRST.exe (for x64 bit version type X:\FRST64.exe) and press Enter
       Note
    Replace letter X with the drive letter of your flash drive.

       Tip
    Type the commands below to see what your letter is for the USB drive and press ENTER after each command

    Code:
    Diskpart
    List volume
    The tool will start to run.
    When the tool opens click Yes to disclaimer.
    Press Scan button.
    FRST will let you know when the scan is complete and has written the FRST.txt to file
    Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)
      My Computer


 
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