internet explorer 10 not working


  1. Posts : 18
    windows7 home premium 64 bit
       #1

    internet explorer 10 not working


    hi,
    my pc is running windows 7, for many years i have been using internet explorer and one day it just stopped working. When internet explorer 10
    came out i thought i would upgrade to see if the problem was fixed but it was not. The problem is when i open ie10 and click on the cog to get to the internet settings the browser crashes. I have also noticed that once you have been using the internet for a bit the program will crash and again when you open a new tab

    Please help,
    James
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Delete your browser history,
    Click the Start button on the Taskbar,
    Click on Control panel,
    Click on Internet options/ General section/ Delete button
    Check All of the boxes and Uncheck the very top box,
    Click on Delete.
    Reset ie9 or ie10 manually,
    Click the Start button on the Taskbar,
    Click on Control panel,
    Click on Internet options,
    Go to the Advanced section,
    Click on Reset button on the bottom,
    Check the box to Delete personal settings,
    Use the recommended setup and install options.
    Shut down your machine.
    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
    http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-10-win-7
    If you choose to Uninstall ie10 see this,
    https://www.sevenforums.com/tutorials/282216-internet-explorer-10-install-uninstall-windows-7-a.html
    See a video here Uninstall three versions of ie in about three minutes, https://www.sevenforums.com/tutorials/112121-internet-explorer-9-uninstall-2.html#post2319908
      My Computer


  3. Posts : 18
    windows7 home premium 64 bit
    Thread Starter
       #3

    Thanks for repling but I have tryed everthing and it dissent work. Any other suggestions

    James
      My Computer


  4. Posts : 542
    Windows 7 Pro 64bit
       #4

    Try rolling back to IE9, I have had so many problems with IE10, it took longer for my computer to boot up, and after I put IE9 back on my computer all was fine and you can uninstall this update by going start>control panel>Programs and Features>view installed updates>search windows internet explorer 10>uninstall the update>reboot your compute, and then IE9 will be back on your system
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #5

    evansj said:
    I have tryed everthing and it dissent work James

    Clean boot,
    http://support.microsoft.com/kb/929135
    If still no joy use Safe mode with networking,
    Shut down your machine, Unplug it and hold down the power button for 30/45 seconds (power drain)
    Power up and Tap the F8 key continuously until you see a black page with white text,
    Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
    Login as usual,
    Attempt to Reset or Uninstall ie10.
    Might want to use these free scanners as well,

    Manually Update them before running full scans,
    Try not to use your computer while the scans are running, (one at a time of course).
    http://www.malwarebytes.org/products/malwarebytes_free
    http://www.superantispyware.com/?tag=SUPERANTISPYWARE

    This one is the longest up to 4 hours, the others are only about 45 minutes,
    http://www.microsoft.com/security/scanner/en-us/default.aspx
    After you complete all of the above Full scans/ shut down your machine and restart normally and run the first two again.
      My Computer


  6. Posts : 5
    windows 7 Ultimate x64
       #6

    techtitan100 said:
    Try rolling back to IE9, I have had so many problems with IE10, it took longer for my computer to boot up, and after I put IE9 back on my computer all was fine and you can uninstall this update by going start>control panel>Programs and Features>view installed updates>search windows internet explorer 10>uninstall the update>reboot your compute, and then IE9 will be back on your system
    be careful, i did that, now my active x is in trouble
      My Computer


 

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