Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IE 9 Failing to Update and Crashes on Startup

14 Jun 2013   #1
Lhasinu

Windows 7 x64
 
 
IE 9 Failing to Update and Crashes on Startup

I've seen similar problems while googling around but nothing has worked for me yet.

Running Windows 7x64

Problem:
I have recently come across a program that failed to work and found that it relies on IE9 to be fully updated and functional. When trying to open IE9 for the first time in a while (b/c I use Chrome) I noticed that the browser would immediately close and a new Downloads window would appear with it asking if I wanted to save my hompage.htm. Also possibly related all windows help dialogues now fail to load and give me the error: "Unable to download / from windows. Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later."

Solutions Tried:
Tried fully updating windows and everything updated except IE9 saying there was an error (but not listing anything specific).

Ran full system scan with MS Forefront and it came up clean.

I've tried uninstalling IE9 via "Uninstall an Update" and the bar never moved and an message was given saying that the uninstall failed but didn't give a reason.

Some sites then said remove it from the "Turn Windows features on or off" menu but when I opened that dialogue it was completely blank. So that also failed.

Also tried going to Control Panel -> Internet Options to reset the settings to default but whenever I click on anything under the Internet Options area nothing opens and my computer doesn't even make the 'click' noise.

If you can think of anything else I could try that may work I would really appreciate the help, Thanks.


My System SpecsSystem Spec
.

14 Jun 2013   #2
ICIT2LOL

Desk1 8 Pro / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro
 
 

Hello and welcome Lhasinu I am just a tad confused as to what you have installed as a browser?
My System SpecsSystem Spec
15 Jun 2013   #3
ThrashZone

Win-7 H-Premium 64-bit sp1
 
 

What program is to use internet explorer to function or update ?
My System SpecsSystem Spec
.


18 Jun 2013   #4
Lhasinu

Windows 7 x64
 
 

@Icit: For general internet purposes I use Chrome as my browser
@TrashZone: Some biology program I got from school that runs through an IE browser window, I'm hoping to resolve this wthout wiping everything but so far its looking grim..
My System SpecsSystem Spec
18 Jun 2013   #5
ThrashZone

Win-7 H-Premium 64-bit sp1
 
 

I would use Safe mode with networking,
Shut down your machine, Unplug-Hold the power button down for 30/45 seconds (Power Drain)
Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual
Internet options/ Advanced/ Reset/ check the box to Delete personal settings/ Use the recommended settings.
My System SpecsSystem Spec
18 Jun 2013   #6
Lhasinu

Windows 7 x64
 
 

Thanks for the idea but when I was in Safe Mode w/ Networking the Internet Optinons tab didn't even show up under the control panel so I wasn't able to reset.
My System SpecsSystem Spec
18 Jun 2013   #7
ThrashZone

Win-7 H-Premium 64-bit sp1
 
 

My System SpecsSystem Spec
19 Jun 2013   #8
ICIT2LOL

Desk1 8 Pro / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro
 
 

Yes mate there is this too I use it a fair bit USB Windows 7 Installation Key Drive - Create
My System SpecsSystem Spec
Reply

 IE 9 Failing to Update and Crashes on Startup




Thread Tools





Similar help and support threads
Thread Forum
Windows Update Installer Update failing - Code 80073712
Logs attached. Attempting to update Windows results in attempt to update Windows Update Installer, which fails with Code 80073712. Logs attached. sfc /scannow reported no problems found. Windows 7 SP1 Home Premium x64 Thanks in advance! - Tim
Windows Updates & Activation
Windows Update keeps failing to update
Windows Update tries to install the same updates repeatedly and always fails. I've tried to run Microsoft Fix it but it didn't help.
Windows Updates & Activation
PC will not boot. Startup repair keeps failing.
Every time I try to boot up my PC it goes to startup repair and fails to fix anything. Is there a way to do a system restore through the boot options (F8) or anything I can do to fix this? It wont let me even boot in safe mode without jumping right back to system repair. Any help much...
General Discussion
MS Visual Studio 2008 update failing every startup
I have an update trying to install every time I shutdown, but every time it fails: Microsoft Visual Studio 2008 Service Pack 1 XML Editor (KB2251487) Under the error details it says Code 643 I haven't been able to find a working solution to this problem anywhere else, can anyone help?
Windows Updates & Activation
Startup Repair failing?
Restarted my computer today & when it was restarting, it did the Startup Repair thing, but it said the problems couldn't be fixed. After it told me that, it shut itself down. I restarted it again & the same thing happened. What the hell do I do? When I startup normally, it just goes right back to...
Hardware & Devices
Windows 7 - startup failing - no backup disk
I'm getting a window that tells me windows failed to start and recommends startup repair, but it doesn't solve the problem. Evenutally, it ends up on a blue screen which looks like an option on screensaver. I'm pretty much a novice and would appreciate any help.
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App