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Windows 7: IE 9 Failing to Update and Crashes on Startup


14 Jun 2013   #1

Windows 7 x64
 
 
IE 9 Failing to Update and Crashes on Startup

I've seen similar problems while googling around but nothing has worked for me yet.

Running Windows 7x64

Problem:
I have recently come across a program that failed to work and found that it relies on IE9 to be fully updated and functional. When trying to open IE9 for the first time in a while (b/c I use Chrome) I noticed that the browser would immediately close and a new Downloads window would appear with it asking if I wanted to save my hompage.htm. Also possibly related all windows help dialogues now fail to load and give me the error: "Unable to download / from windows. Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later."

Solutions Tried:
Tried fully updating windows and everything updated except IE9 saying there was an error (but not listing anything specific).

Ran full system scan with MS Forefront and it came up clean.

I've tried uninstalling IE9 via "Uninstall an Update" and the bar never moved and an message was given saying that the uninstall failed but didn't give a reason.

Some sites then said remove it from the "Turn Windows features on or off" menu but when I opened that dialogue it was completely blank. So that also failed.

Also tried going to Control Panel -> Internet Options to reset the settings to default but whenever I click on anything under the Internet Options area nothing opens and my computer doesn't even make the 'click' noise.

If you can think of anything else I could try that may work I would really appreciate the help, Thanks.

My System SpecsSystem Spec
.

14 Jun 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hello and welcome Lhasinu I am just a tad confused as to what you have installed as a browser?
My System SpecsSystem Spec
15 Jun 2013   #3

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

What program is to use internet explorer to function or update ?
My System SpecsSystem Spec
.


18 Jun 2013   #4

Windows 7 x64
 
 

@Icit: For general internet purposes I use Chrome as my browser
@TrashZone: Some biology program I got from school that runs through an IE browser window, I'm hoping to resolve this wthout wiping everything but so far its looking grim..
My System SpecsSystem Spec
18 Jun 2013   #5

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

I would use Safe mode with networking,
Shut down your machine, Unplug-Hold the power button down for 30/45 seconds (Power Drain)
Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual
Internet options/ Advanced/ Reset/ check the box to Delete personal settings/ Use the recommended settings.
My System SpecsSystem Spec
18 Jun 2013   #6

Windows 7 x64
 
 

Thanks for the idea but when I was in Safe Mode w/ Networking the Internet Optinons tab didn't even show up under the control panel so I wasn't able to reset.
My System SpecsSystem Spec
18 Jun 2013   #7

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

My System SpecsSystem Spec
19 Jun 2013   #8

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Yes mate there is this too I use it a fair bit USB Windows 7 Installation Key Drive - Create
My System SpecsSystem Spec
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 IE 9 Failing to Update and Crashes on Startup




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