How do I delete Koyote home page

TR7V8mike welcome to seven forums

Run these programs below

1st : Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Double click the DDS icon on the Desktop then click the Run button to run the tool.

Place a check next to attact.txt and click Start . When done, DDS will open two logs

• DDS.txt
• Attach.txt

Save two logs onto your desktop and upload them with your reply

2nd : Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose Run as administrator

Click the Search button

Upload the AdwCleaner[Rn].txt in your reply.

   Note

The log file is at C:\AdwCleaner[Rn].txt

Hello Mike, and welcome to Seven Forums.

In addition to the above, you might see if this may be able to help to disable it. :)

Managing Koyotesoft new tabs extension in Google Chrome Powered by Kayako Resolve Help Desk Software

TR7V8mike

I apologize can you unzip the files and upload them to the post ? I'm on an iPad . I can't view zip files

Run AdwCleaner

Click on Delete and confirm the prompt.

Your computer will be rebooted automatically. A text file will open after the restart.
Upload the log : The log file is at C:\AdwCleaner[Sn].txt


Update these Softwares

Java :
32-bit OS : Click on Java 7 Update 25

Firefox :

• Click on Firefox 21.0

Google Chrome :

• Click on Chrome 27.0.1453.116

Adobe Reader :

• Click on Adobe Reader 11.0.03

Run Malwarebytes

Download Link MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )



Update the definitions and do a full scan

On the Scanner tab:

• Make sure the "Perform Full Scan" option is selected.
  
• Then click on the Scan button.

If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.