Must sign back into Yahoo Mail every time

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  1.    #1

    Must sign back into Yahoo Mail every time


    My Dad had this problem after ATT forced all subscribers into a new version of ATT Yahoo mail. Suddenly on both his PC's he had to sign back into Yahoo mail every time he opened his browser, even though it was set to only prompt every two weeks. The Save Password prompt was missing from the sign-in box.

    Extensive search only found issues with auto-cookie-removal and mentioned settings.

    ATT Tech Support says the issue is known to them and being worked on, but no solution has yet been found.

    The problem was eventually traced to the desktop shortcut which had lost its ability to reopen securely signed-in Yahoo Mail but only prompts for Sign In. Replace the desktop icon by rightclicking a blank area of Inbox to Create Shortcut or Send to Desktop.

    Let's hope ATT support finds this thread.
      My Computer


  2. Posts : 542
    Windows 7 Pro 64bit
       #2

    that's weird because I was just having some problems with yahoo weather and changing my location without my knowledge I don't know what it is, but I'm sure yahoo will figure it out
      My Computer


  3. Posts : 9,600
    Win 7 Ultimate 64 bit
       #3

    Do you have Yahoo Mail to open with SSL? If so, that will cause you to need to log in every time. To find out, from inside Yahoo Mail, click on the little gear in the upper right corner, click on Mail Options, then, toward the bottom of the page, you should find an option to turn on SSL. If checked, try unchecking it.
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Which browser ?
    I haven't seen any issues using ie10.
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
       #5

    I think it is ATT specifically, I haven't had the problem on IE10 either.


    gregrocker said:
    My Dad had this problem after ATT forced all subscribers into a new version of ATT Yahoo mail.
      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #6

    I had the same problem yesterday. I have Century Link ..., so it may not be just ATT ISP.

    Deleting the bad shortcut and putting a new one on the desktop, worked for me.
      My Computer


  7. Posts : 50,642
    Thread Starter
       #7

    So glad to hear it, Jacee.
      My Computer


  8. Posts : 9,537
    Windows 7 Home Premium 64bit
       #8

    Yes add me to the group.
    After signing into my computer and clicking on Yahoo I then to to mail and that's where the problem comes in.
    It asked me for my password every time I log in to yahoo.
    Will try Jacee approach and delete the shortcut and place another one in its place.
    THW
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
       #9

    The Howling Wolves said:
    Yes add me to the group.
    After signing into my computer and clicking on Yahoo I then to to mail and that's where the problem comes in.
    It asked me for my password every time I log in to yahoo.
    Will try Jacee approach and delete the shortcut and place another one in its place.
    THW
    Don't you have ATT Dennis?

    The problem was eventually traced to the desktop shortcut which had lost its ability to reopen securely signed-in Yahoo Mail but only prompts for Sign In. Replace the desktop icon by rightclicking a blank area of Inbox to Create Shortcut or Send to Desktop.
      My Computer


  10. Posts : 50,642
    Thread Starter
       #10

    Make sure the new shortcut is made from your Inbox after being signed in. You may need to sign out and sign back without using your Yahoo shortcut so that you get the option to check to Keep Me Signed In. The shortcut has lost that attribute.

    If that doesn't hold sign-in then reset IE to Defaults in Internet Options>Advanced. Close IE, open it via All Programs, type Yahoo.com into URL box, sign into Mail.

    In addition to Yahoo ID and password boxes, you should now have the box to tick to Keep Me Signed In which must be checked. Then from a blank area of Inbox rightclick to Create Desktop Shortcut.
      My Computer


 
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