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Windows 7: Must sign back into Yahoo Mail every time

23 Jun 2013   #1
Microsoft MVP

 
Must sign back into Yahoo Mail every time

My Dad had this problem after ATT forced all subscribers into a new version of ATT Yahoo mail. Suddenly on both his PC's he had to sign back into Yahoo mail every time he opened his browser, even though it was set to only prompt every two weeks. The Save Password prompt was missing from the sign-in box.

Extensive search only found issues with auto-cookie-removal and mentioned settings.

ATT Tech Support says the issue is known to them and being worked on, but no solution has yet been found.

The problem was eventually traced to the desktop shortcut which had lost its ability to reopen securely signed-in Yahoo Mail but only prompts for Sign In. Replace the desktop icon by rightclicking a blank area of Inbox to Create Shortcut or Send to Desktop.

Let's hope ATT support finds this thread.


My System SpecsSystem Spec
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23 Jun 2013   #2

Windows 7 Home Premium SP1 64bit
 
 

that's weird because I was just having some problems with yahoo weather and changing my location without my knowledge I don't know what it is, but I'm sure yahoo will figure it out
My System SpecsSystem Spec
23 Jun 2013   #3

Win 7 Ultimate 64 bit
 
 

Do you have Yahoo Mail to open with SSL? If so, that will cause you to need to log in every time. To find out, from inside Yahoo Mail, click on the little gear in the upper right corner, click on Mail Options, then, toward the bottom of the page, you should find an option to turn on SSL. If checked, try unchecking it.
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24 Jun 2013   #4

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

Which browser ?
I haven't seen any issues using ie10.
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24 Jun 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

I think it is ATT specifically, I haven't had the problem on IE10 either.


Quote   Quote: Originally Posted by gregrocker View Post
My Dad had this problem after ATT forced all subscribers into a new version of ATT Yahoo mail.
My System SpecsSystem Spec
24 Jun 2013   #6
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I had the same problem yesterday. I have Century Link ..., so it may not be just ATT ISP.

Deleting the bad shortcut and putting a new one on the desktop, worked for me.
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24 Jun 2013   #7
Microsoft MVP

 

So glad to hear it, Jacee.
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24 Jun 2013   #8

Windows 7 Home Premium 64bit
 
 

Yes add me to the group.
After signing into my computer and clicking on Yahoo I then to to mail and that's where the problem comes in.
It asked me for my password every time I log in to yahoo.
Will try Jacee approach and delete the shortcut and place another one in its place.
THW
My System SpecsSystem Spec
24 Jun 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by The Howling Wolves View Post
Yes add me to the group.
After signing into my computer and clicking on Yahoo I then to to mail and that's where the problem comes in.
It asked me for my password every time I log in to yahoo.
Will try Jacee approach and delete the shortcut and place another one in its place.
THW
Don't you have ATT Dennis?

Quote:
The problem was eventually traced to the desktop shortcut which had lost its ability to reopen securely signed-in Yahoo Mail but only prompts for Sign In. Replace the desktop icon by rightclicking a blank area of Inbox to Create Shortcut or Send to Desktop.
My System SpecsSystem Spec
24 Jun 2013   #10
Microsoft MVP

 

Make sure the new shortcut is made from your Inbox after being signed in. You may need to sign out and sign back without using your Yahoo shortcut so that you get the option to check to Keep Me Signed In. The shortcut has lost that attribute.

If that doesn't hold sign-in then reset IE to Defaults in Internet Options>Advanced. Close IE, open it via All Programs, type Yahoo.com into URL box, sign into Mail.

In addition to Yahoo ID and password boxes, you should now have the box to tick to Keep Me Signed In which must be checked. Then from a blank area of Inbox rightclick to Create Desktop Shortcut.
My System SpecsSystem Spec
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 Must sign back into Yahoo Mail every time




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