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Windows 7: Slow internet browsing


06 Jul 2013   #1

Windows 7 Home Premium
 
 
Slow internet browsing

I all of a sudden have slow internet browsing after getting messages for java updates. I disabled the Java add on so I don't get the message anymore but the browsing using either IE or Google is slow. I deleted temporary internet files and cookies and checked with my ISP. I ran malwarebytes scan and deleted all virus. It's still slow. Any other suggestions?


My System SpecsSystem Spec
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06 Jul 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

tim696969 welcome to SevenForums

Lets see what is running on your PC

Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Double click the DDS icon on the Desktop then click the Run button to run the tool.

Place a check next to attact.txt and click Start . When done, DDS will open two logs
  • DDS.txt
  • Attach.txt

Save two logs onto your desktop and upload them with your reply

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
06 Jul 2013   #3

Windows 7 Ultimate SP1 - 64 Bit
 
 

What's it like in other internet browsers such as Google Chrome or Mozilla Firefox?

Try removing your network and connecting back to it;
Go to Control Panel, click Network and Sharing Center, select Manage wireless networks, in here, select the network and click Remove.

Now try connecting to the network in the notification area icon button.
My System SpecsSystem Spec
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06 Jul 2013   #4

Windows 7 Home Premium
 
 

I connected directly to the cable modem and I got great speed. Does this change your answer? I think I have 32 bit operating system do the download might not work. How do I verfy whether it's 32 or 64 bit?
My System SpecsSystem Spec
06 Jul 2013   #5

Windows 7 Home Premium
 
 

Also....I recently added one person to the network but that should not slow it down right?
My System SpecsSystem Spec
06 Jul 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

The tool runs on both 32 and 64 bit .

To check which one you have do the following

Click the button and right-click Computer .Select Properties .Look for System Type: which will say 32-bit Operating System or 64-bit Operating System
My System SpecsSystem Spec
06 Jul 2013   #7

Windows 7 Home Premium
 
 

I recently added 1 person to the network. This should not make it slow, correct? It has not before.
My System SpecsSystem Spec
06 Jul 2013   #8

Windows 7 Home premium 64bit SP1
 
 

Quote   Quote: Originally Posted by tim696969 View Post
I recently added 1 person to the network. This should not make it slow, correct? It has not before.
More then likely no unless they are making really big file downloads all the time.
My System SpecsSystem Spec
06 Jul 2013   #9

Windows 7 Home Premium
 
 

I also added one person to the network but that should not make it slow, correct? It did not before.
My System SpecsSystem Spec
06 Jul 2013   #10

Windows 7 Home Premium
 
 

So your test to see what's running on my PC is not relevant if I get good speeds when I connect directly to the cable modem, correct?
My System SpecsSystem Spec
Reply

 Slow internet browsing




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