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Windows 7: Cannot open youtube or any other site having videos

14 Jul 2013   #11
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Run these programs

RogueKiller for 32bit <==== Download Link

RogueKiller for 64bit <==== Download Link

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on and choose

Press: SCAN

provide the RKreport.txt (Mode: Scan) in your reply.


AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.



Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt


Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file


My System SpecsSystem Spec
.
15 Jul 2013   #12
Madhurima

Windows 7 32 bit
 
 
Reply to VistaKing

Hi,

Please find the log files attached. Let me know further action plan to fix this issue

Thanks
Madhurima


Attached Files
File Type: txt AdwCleaner[S1].txt (1.9 KB, 1 views)
File Type: txt RKreport[0]_S_07152013_140935.txt (2.1 KB, 1 views)
File Type: txt JRT.txt (692 Bytes, 1 views)
My System SpecsSystem Spec
15 Jul 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Remove Flash player using the tool below

http://download.macromedia.com/get/f...ash_player.exe

Restart PC

Download Flash Player http://download.macromedia.com/pub/f...ash_player.exe for Chrome, Firefox, Safari, Opera
My System SpecsSystem Spec
.

15 Jul 2013   #14
Madhurima

Windows 7 32 bit
 
 
Reply to VistaKing

Hi,

Did install the flash player as per suggestion

Issue not resolved.

Thanks
Madhurima
My System SpecsSystem Spec
15 Jul 2013   #15
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Upload an image of what you get when you try to view a website with Flash
My System SpecsSystem Spec
15 Jul 2013   #16
Madhurima

Windows 7 32 bit
 
 
Reply to VistaKing

Hi,

Please find the screenshot of the site getting redirected to whenever any site with video is opened.

Thanks
Madhurima


Attached Thumbnails
Cannot open youtube or any other site having videos-screenshot.png  
My System SpecsSystem Spec
15 Jul 2013   #17
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

TFC

Download TFC below

Download link http://oldtimer.geekstogo.com/TFC.exe

Drag the TFC.exe from your Downloads folder to the Desktop

Right click on TFC.exe and choose

Click on the Start button

When its finished it will ask you to restart your PC if it doesn't restart manually .

Tip   Tip
Make sure all of the windows are closed


Note   Note
TFC will empty your Recycle Bin
My System SpecsSystem Spec
Reply

 Cannot open youtube or any other site having videos




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