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Windows 7: Windows Mail unable to open Attachments

22 Jul 2013   #1

Windows 7 Pro 64 Bit SP1
 
 
Windows Mail unable to open Attachments

I am using Windows 7 Pro and Windows Mail installed per the Tutorial on here...........no prblems for over a year with mail working or opening attachements.........in past few days I am now unable to open word files pdf files excel files power point files that are attachements in email...............I can open any of these files on my computer but not in windows mail...........wonderingif the latest Windows updates this past week have any effect on this issue??


My System SpecsSystem Spec
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22 Jul 2013   #2

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

The only suggestions I've seen are go to Uninstall a program/ Right click Windows essentials 2012 and click on Uninstall or change,
On the next window click on Repair all programs.
As a test,
Enter safe mode with networking and see if the issue still exists.
Shut down your machine,
Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual,

Also you can try Clean boot,
http://support.microsoft.com/kb/929135
My System SpecsSystem Spec
22 Jul 2013   #3

Windows 7 Pro 64 Bit SP1
 
 

Thanks Thrash I tried your suggestions with no success I appreciate it..certainly open to any other ideas..........
My System SpecsSystem Spec
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23 Jul 2013   #4

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

Try uninstalling it, when you uninstall and re install it will put back all your emails and contacts, it holds it in a registry key so that is why it come back. Maybe that will fix it
My System SpecsSystem Spec
23 Jul 2013   #5

Win7 H.Prem. 32bit+SP1
 
 

Hi tktk88,

Any attachments I get in WLM are right clicked then select Save as...
-
It could be your PC does not have a program installed to open some file extentions.
My System SpecsSystem Spec
23 Jul 2013   #6

Windows 7 Pro 64 Bit SP1
 
 

Thanks robinb9 I was hoping not to go there tha tis my next step
My System SpecsSystem Spec
24 Jul 2013   #7

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

before you go to that step you can backup windows live mail (this pertains to 2012 also by using this manual I created


Attached Files
File Type: pdf How to Backup Windows Live Mail 2011.pdf (527.4 KB, 7 views)
My System SpecsSystem Spec
24 Jul 2013   #8

Windows 7 Pro 64 Bit SP1
 
 

Thanks robinb9 I am using windows mail not windows live mail just to clear up the confusion......
My System SpecsSystem Spec
24 Jul 2013   #9

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

tktk88, you're more likely to get help if you post in the Windows Mail comments, same place you got the tut for installing it. A poster over there named 'endeavor' is the best help I ever found.
My System SpecsSystem Spec
24 Jul 2013   #10

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

What 0S are you running because windows Mail does not work in windows 7 and 8 and if you are running either OS you will run into big problems
My System SpecsSystem Spec
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 Windows Mail unable to open Attachments




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