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Windows 7: Incorrect naming of downloaded files in IE and Chrome _exe _pdf _txt

26 Jul 2013   #1

Windows 7 Ultimate x64
Incorrect naming of downloaded files in IE and Chrome _exe _pdf _txt

Downloading any file using IE 10 or Chrome causes a popup at the bottom of the window saying that the file could not be downloaded. I am given the options:
  • retry
  • cancel

If I hit "retry" the file immediately downloads. BUT the file's extension is messed up. The file downloaded has no extension. The form of the names is FILENAME_EXT. So I see:
something_doc and so on.
I rename the file replacing the underscore "_" with a period "." and the file is usable.
Once again, I am totally lost.
Thank you.

My System SpecsSystem Spec
27 Jul 2013   #2

Win-7-Pro64bit 7-H-Prem-64bit

Try using Clean boot with ie,
Troubleshoot Application Conflicts by Performing a Clean Startup
Also Use No Add-ons mode/ Click Start and type in the search box,
Internet explorer/ click on the suggestion or it’s located at,
Start/ All programs/ Accessories folder/ System tools folder.
My System SpecsSystem Spec
28 Jul 2013   #3
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

I have actually seen instances of this before, but never a definitive fix. If the clean start ThrashZone suggested does not alter this behavior. Try booting to Safe Mode with Networking and see if the behavior still exists.

Safe Mode

When did this behavior begin> Do you have a System Restore point from just before it began? That may be easiest.

System Restore

This does not completely apply, but worth a try

Error message when you download files by using Internet Explorer 9 from secure websites: "<filename> couldn

A Guy
My System SpecsSystem Spec

28 Jul 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Sounds like a ZeroAccess virus

Download both of the programs below and save it to your flash drive on a computer that could download

Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the USB Flash Drive to your Desktop of the PC that can't download

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

Note   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Save the FSS.exe to your USB Flash Drive

Drag the FSS.exe from the USB Flash Drive to your Desktop of the PC that can't download

Right click on FSS.exe select

Place a check mark next to the following options
  • ⬜ Internet Services
  • ⬜ Windows Firewall
  • ⬜ System Restore
  • ⬜ Security Center
  • ⬜ Windows Update
  • ⬜ Windows Defender
Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
29 Jul 2013   #5

Windows 7 Ultimate x64

Will do today and report back. Thank you.
My System SpecsSystem Spec
29 Jul 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Take your time
My System SpecsSystem Spec
06 Aug 2013   #7

Windows 7 Ultimate x64

I like arrows. I'll go back to work on this.

Attached Thumbnails
-2013-08-06-20_16_24-view-downloads.jpg   -.jpg  
My System SpecsSystem Spec
06 Aug 2013   #8

Windows 7 Ultimate x64

more stuff attached

Attached Files
File Type: txt FRST2.txt (74.9 KB, 1 views)
File Type: txt FSS.txt (2.3 KB, 1 views)
My System SpecsSystem Spec
06 Aug 2013   #9

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Run the following


Download TFC below

Download link

Drag the TFC.exe from your Downloads folder to the Desktop

Right click on TFC.exe and choose

Click on the Start button

When its finished it will ask you to restart your PC if it doesn't restart manually .

Tip   Tip
Make sure all of the windows are closed

Note   Note
TFC will empty your Recycle Bin

Might run a while . Please be patient
My System SpecsSystem Spec

 Incorrect naming of downloaded files in IE and Chrome _exe _pdf _txt

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