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Windows 7: Chrome Hangout, Freezes System, EventData 'Access is denied'


03 Aug 2013   #1

Microsoft Windows 7 Home Premium 64bit
 
 
Chrome Hangout, Freezes System, EventData 'Access is denied'

When using Google Chrome and starting a Hangout, my PC freezes. I'm forced to manually restart using the hardware power button. My system spec is available in my profile. Chrome is installed on my SSD (along with Windows 7).

I've looked at the Event Logs, I see two entries where the time matches when the problem occurred.
  1. Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.This is often caused by incorrect security settings in either the writer or requestor process.
  2. The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

The second event is clearly the result of having to manually reboot my PC. the relevant error is the first event. More details of the first error:


Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {cd4f1b91-1191-414c-a1e9-8adc9096ffa9}

0x80070005, Access is denied.
Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {cd4f1b91-1191-414c-a1e9-8adc9096ffa9}




There is also some other data printed in the logs in bytes, but here it is in text:

WRTWRTIC - Call: WRTWRTIC 00001214
- PID: 00001180
- TID: 00004108
- CMD: C:\Windows\system32\svchost.exe
-k NetworkService
- User: Name: NT AUTHORITY\NETWORK SERVICE, SID:S-1-5-20



My System SpecsSystem Spec
.

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 Chrome Hangout, Freezes System, EventData 'Access is denied'




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