"We can't connect to Outlook right now. Please try again later"

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  1. Posts : 69
    Windows 7 Home Premium
    Thread Starter
       #21

    Yes, I have run Adwcleaner and TDSSkiller. TDSSkiller did not find anything.
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #22

    Do post #20 . Please
      My Computer


  3. Posts : 69
    Windows 7 Home Premium
    Thread Starter
       #23

    Here is the latest FRST file.
    "We can't connect to Outlook right now. Please try again later" Attached Files
      My Computer


  4. Posts : 69
    Windows 7 Home Premium
    Thread Starter
       #24

    Attached is a new log.
    "We can't connect to Outlook right now. Please try again later" Attached Files
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #25

    Delete the FRST64.exe on the Desktop. Then drag the one inside the Downloads folder to your Desktop

    Open Notepad . Inside Notepad paste the highlighted text below


    start
    HKLM\...\Run: [] - [x]
    HKCU\...\Run: [ConduitFloatingPlugin_nemfjadlboooiffmcelkafilagddogim] - "C:\windows\SysWOW64\Rundll32.exe" "C:\Program Files (x86)\Conduit\CT3289663\plugins\TBVerifier.dll",RunConduitFloatingPlugin nemfjadlboooiffmcelkafilagddogim [x]
    HKLM-x32\...\Run: [ROC_roc_ssl_v12] - "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12 [x]
    HKLM-x32\...\Run: [] - [x]
    SearchScopes: HKLM - DefaultScope value is missing.
    SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKCU - {DB3DCD5F-F52E-400C-AD19-B3DB2E8379F7} URL =
    BHO-x32: CouponMatcher - {E155F23C-9931-47c6-A619-20E6FCA86D75} - C:\Program Files (x86)\CouponMatcher\CouponMatcher.dll (CouponMatcher)
    BHO-x32: Fast Free Converter 4.1 - {F5580E24-8416-4DFD-90B3-078D4EDF4FCB} - C:\PROGRA~2\FASTFR~1\FASTFR~1\FASTFR~1.DLL No File
    Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
    Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
    CHR DefaultSearchURL: (Delta Search) - http://www1.delta-search.com/?q={searchTerms}&babsrc=SP_ss&mntrId=286C207C8F2FADA5&affID=119351&tsp=4967
    CHR DefaultSuggestURL: (Delta Search) - {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{googl e:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
    CHR Extension: (Coupon Matcher) - C:\Users\Tim\AppData\Local\Google\Chrome\User Data\Default\Extensions\fbeaeacnffjpnodemllopecegchjefhb\1.9_0
    CHR Extension: (InfoBird Pro) - C:\Users\Tim\AppData\Local\Google\Chrome\User Data\Default\Extensions\icanoneicgaahjbilcgdmnhoocddknbl\3.0.0.0_0
    CHR Extension: (Safe Saver) - C:\Users\Tim\AppData\Local\Google\Chrome\User Data\Default\Extensions\mehnejgknjfgfdmijlaloodhdgnbgdgn\1.23.29_0
    CHR Extension: (LyricsParty) - C:\Users\Tim\AppData\Local\Google\Chrome\User Data\Default\Extensions\odahgeaajkpopkhiakbpomdcehbmmkpg\1.125_0
    CHR HKLM\...\Chrome\Extension: [icanoneicgaahjbilcgdmnhoocddknbl] - C:\Users\Tim\AppData\Local\InfoBirdPro.crx
    CHR HKLM-x32\...\Chrome\Extension: [fbeaeacnffjpnodemllopecegchjefhb] - C:\Users\Tim\AppData\Roaming\Coupon Matcher\couponmatcher.crx
    CHR HKLM-x32\...\Chrome\Extension: [icanoneicgaahjbilcgdmnhoocddknbl] - C:\Users\Tim\AppData\Local\InfoBirdPro.crx
    CHR HKLM-x32\...\Chrome\Extension: [kldbiondcoemmofebkcgcnbigliglcnl] - C:\Users\Tim\AppData\Local\CRE\kldbiondcoemmofebkcgcnbigliglcnl.crx
    CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx
    CHR HKLM-x32\...\Chrome\Extension: [odahgeaajkpopkhiakbpomdcehbmmkpg] - C:\Program Files (x86)\LyricsParty\125.crx
    S2 FastFreeConverterUpdt; C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe [x]
    2013-08-11 12:08 - 2013-08-11 12:08 - 00003436 _____ C:\windows\System32\Tasks\BrowserDefendert
    2013-08-11 09:01 - 2013-08-11 09:01 - 00051157 _____ C:\Users\Tim\AppData\Local\InfoBirdPro.crx
    2013-08-07 18:45 - 2013-08-11 09:01 - 00000005 _____ C:\Users\Tim\AppData\Roaming\WBPU-TTL.DAT
    2013-08-07 07:46 - 2013-08-12 06:42 - 00001894 _____ C:\windows\Tasks\Safe Saver-chromeinstaller.job
    2013-08-07 07:46 - 2013-08-12 06:42 - 00001188 _____ C:\windows\Tasks\Safe Saver-codedownloader.job
    2013-08-07 07:46 - 2013-08-12 06:42 - 00001184 _____ C:\windows\Tasks\Safe Saver-updater.job
    2013-08-07 07:46 - 2013-08-12 06:42 - 00001088 _____ C:\windows\Tasks\Safe Saver-enabler.job
    2013-08-07 07:46 - 2013-08-07 07:46 - 00004218 _____ C:\windows\System32\Tasks\Safe Saver-codedownloader
    2013-08-07 07:46 - 2013-08-07 07:46 - 00004214 _____ C:\windows\System32\Tasks\Safe Saver-updater
    2013-08-07 07:46 - 2013-08-07 07:46 - 00004118 _____ C:\windows\System32\Tasks\Safe Saver-enabler
    2013-08-12 06:41 - 2009-07-14 00:08 - 00000006 ____H C:\windows\Tasks\SA.DAT
    C:\Users\Tim\GoToAssistDownloadHelper.exe
    end


    Click on File select Save As

    Location : Desktop
    File Name : Fixlist.txt
    Save as type : All Files

    Click on Save

    Open FRST64.exe click on the [Fix] button . Once its complete it will create a log called Fixlog.txt . Upload the log with your reply
      My Computer


  6. Posts : 69
    Windows 7 Home Premium
    Thread Starter
       #26

    I saved the Fixlist file with the info above. So do I save this txt file on top of the exe file(FRST64.exe)? When I try to "fix" in the exe file, it can't find the fixlist file. When I try to run the FRST.exe it says it is out of date and I keep getting that message even though I supposedly donloaded from bleepingcomputer.
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #27

    Save the file as Fixlist.txt save it to your desktop . Download a new version save the FRST.exe to your desktop . Then open the FRST.exe then click on FIX button it will look for the fixlist.txt on your desktop .
      My Computer


  8. Posts : 69
    Windows 7 Home Premium
    Thread Starter
       #28

    How can I download FRST.exe when it keeps saying your version of FRST64 is outdated. Click yes to download the latest version. Click No to continue without updating FRST64.
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #29

    Delete all of your FRST64.exe files you have .

    Click on the link below . Once its done downloading . Open your Downloads folder and drag the new one that you just Downloaded to your Desktop

    64-Bit Version OS http://download.bleepingcomputer.com/farbar/FRST64.exe
      My Computer


  10. Posts : 69
    Windows 7 Home Premium
    Thread Starter
       #30

    Attached is the Fixlog.txt file.
    "We can't connect to Outlook right now. Please try again later" Attached Files
      My Computer


 
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