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Windows 7: IE10 Crashing and Freezing in Win 7 Ultimate

07 Aug 2013   #51
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Here you go,


My System SpecsSystem Spec
.
07 Aug 2013   #52
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Lady Fitzgerald View Post
Quote   Quote: Originally Posted by derekimo View Post
Quote   Quote: Originally Posted by Lady Fitzgerald View Post
Well, I had one hell of a time finding Reliability Monitor because there wasn't what it was called in the Action Center window (methinks you missed a step). I also didn't see anything about copying it to the clipboard at the bottom left so I took a screen shot of it. Here 'tis:

Attachment 280296
Yeah, I missed a step...

I copied the address as text from the address bar.

I think you missed a step by not right clicking on "Check for a solution" at the end of the critical event line.

When you right click you'll get an option to "View technical details" on that window is the copy to clipboard in the lower left.

Which will look like this,
Could you please rewrite your step by step directions; you missed more than one step. I don't even know now how I managed to get to the Reliability Monitor screen. Please keep it simple and don't assume I know anything.
Since you are already in reliability monitor which you posted a pic of,


Attached Thumbnails
IE10 Crashing and Freezing in Win 7 Ultimate-instructions.jpg   IE10 Crashing and Freezing in Win 7 Ultimate-lf.jpg  
My System SpecsSystem Spec
07 Aug 2013   #53
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Here you go,
But how the hell do I get there?

I appreciate you all being patient with me and trying to help me but I have ADHD. If things get to complicated, my mind shuts down. Trying to get me to follow things given to me piecemeal and out of order just isn't going to work. I need simple, complete, step by step directions in the proper order. Don't worry about insulting me with overly simplified, detailed instructions.

Right now, I'm too confused to do anything so I'll have to take a short break, assuming my temper doesn't get the better of me and I just go back to IE9.
My System SpecsSystem Spec
.

07 Aug 2013   #54
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by derekimo View Post
Quote   Quote: Originally Posted by Lady Fitzgerald View Post
Quote   Quote: Originally Posted by derekimo View Post

Yeah, I missed a step...

I copied the address as text from the address bar.

I think you missed a step by not right clicking on "Check for a solution" at the end of the critical event line.

When you right click you'll get an option to "View technical details" on that window is the copy to clipboard in the lower left.

Which will look like this,
Could you please rewrite your step by step directions; you missed more than one step. I don't even know now how I managed to get to the Reliability Monitor screen. Please keep it simple and don't assume I know anything.
Since you are already in reliability monitor which you posted a pic of,
No, I'm not there. I don't even know how the hell I got there.
My System SpecsSystem Spec
07 Aug 2013   #55
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Lady Fitzgerald View Post
Quote   Quote: Originally Posted by derekimo View Post
Quote   Quote: Originally Posted by Lady Fitzgerald View Post

Could you please rewrite your step by step directions; you missed more than one step. I don't even know now how I managed to get to the Reliability Monitor screen. Please keep it simple and don't assume I know anything.
Since you are already in reliability monitor which you posted a pic of,
No, I'm not there. I don't even know how the hell I got there.
Here, when you feel like coming back to it this should help,

Reliability Monitor

Then just follow these few steps which I posted already,


Attached Thumbnails
IE10 Crashing and Freezing in Win 7 Ultimate-instructions.jpg   IE10 Crashing and Freezing in Win 7 Ultimate-lf.jpg  
My System SpecsSystem Spec
07 Aug 2013   #56
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

If you look at the top of my last picture it says Control panel/ Action Center,
Then the picture is correct,
Then Derek's pic's also shows the rest.
I knew there had to be tutorial/ I must work on Search key words
My System SpecsSystem Spec
07 Aug 2013   #57
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by ThrashZone View Post
If you look at the top of my last picture it says Control panel/ Action Center,
Then the picture is correct,
Then Derek's pic's also shows the rest.
But I can add a couple more to it.
This will help as well,

Reliability Monitor

Probably should have posted that earlier...
My System SpecsSystem Spec
07 Aug 2013   #58
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Yea that's funny,
I can't recreate the errors Shawn had
Wouldn't the crash dump be better ?
My System SpecsSystem Spec
07 Aug 2013   #59
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Yea that's funny,
I can't recreate the errors Shawn had
Wouldn't the crash dump be better ?
Probably, that attempt failed...

Once we get to where she can view event details in reliability monitor,

She can easily see the faulting module and at least get a direction to look.
My System SpecsSystem Spec
07 Aug 2013   #60
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Well, I managed to sort out the directions and Avast's Web Rep app jumped out at me. I disabled it and I haven't had a crash in several hours, despite keeping 10-11 tabs open. I'll know for sure after tomorrow morning.
My System SpecsSystem Spec
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