IE10 Crashing and Freezing in Win 7 Ultimate

derekimo said:

Lady Fitzgerald said:

derekimo said:

Upload it.

I said I had created the dump file. How do I upload it? I can't open it and I can't copy it.

Move it to the desktop, zip it up and attach using the paperclip in the reply box.

How the hell do I move the stupid thing to the desktop, let alone zip it up? I can't drag it and right clicking on it and clicking on send to desktop just gives me the option to put a shortcut on the desktop.

Lady Fitzgerald said:

derekimo said:

Lady Fitzgerald said:

I said I had created the dump file. How do I upload it? I can't open it and I can't copy it.

Move it to the desktop, zip it up and attach using the paperclip in the reply box.

How the hell do I move the stupid thing to the desktop, let alone zip it up? I can't drag it and right clicking on it and clicking on send to desktop just gives me the option to put a shortcut on the desktop.

Cut/Paste worked for me.

derekimo said:

Lady Fitzgerald said:

derekimo said:

Move it to the desktop, zip it up and attach using the paperclip in the reply box.

How the hell do I move the stupid thing to the desktop, let alone zip it up? I can't drag it and right clicking on it and clicking on send to desktop just gives me the option to put a shortcut on the desktop.

Cut/Paste worked for me.

Well it won't work for me because it's not an option on the right click menu.

Lady Fitzgerald said:

derekimo said:

Lady Fitzgerald said:

How the hell do I move the stupid thing to the desktop, let alone zip it up? I can't drag it and right clicking on it and clicking on send to desktop just gives me the option to put a shortcut on the desktop.

Cut/Paste worked for me.

Well it won't work for me because it's not an option on the right click menu.

What are your options? My context menu has all the usual options.

You can also get a little info on the crash here,

Control Panel\System and Security\Action Center\Reliability Monitor

There will be a red X with the critical event,

If you right click on "Check for a solution" under Action, then view technical details,

You can then copy to clipboard at the bottom left and paste that in your reply.

Well, I had one hell of a time finding Reliability Monitor because there wasn't what it was called in the Action Center window (methinks you missed a step). I also didn't see anything about copying it to the clipboard at the bottom left so I took a screen shot of it. Here 'tis:

Lady Fitzgerald said:

Well, I had one hell of a time finding Reliability Monitor because there wasn't what it was called in the Action Center window (methinks you missed a step). I also didn't see anything about copying it to the clipboard at the bottom left so I took a screen shot of it. Here 'tis:

Yeah, I missed a step...

I copied the address as text from the address bar.

I think you missed a step by not right clicking on "Check for a solution" at the end of the critical event line.

When you right click you'll get an option to "View technical details" on that window is the copy to clipboard in the lower left.

Which will look like this,

derekimo said:

Lady Fitzgerald said:

Well, I had one hell of a time finding Reliability Monitor because there wasn't what it was called in the Action Center window (methinks you missed a step). I also didn't see anything about copying it to the clipboard at the bottom left so I took a screen shot of it. Here 'tis:

Yeah, I missed a step...

I copied the address as text from the address bar.

I think you missed a step by not right clicking on "Check for a solution" at the end of the critical event line.

When you right click you'll get an option to "View technical details" on that window is the copy to clipboard in the lower left.

Which will look like this,

I quit checking on check for a solution a long time ago because it never found one.

Lady Fitzgerald said:

derekimo said:

Lady Fitzgerald said:

Well, I had one hell of a time finding Reliability Monitor because there wasn't what it was called in the Action Center window (methinks you missed a step). I also didn't see anything about copying it to the clipboard at the bottom left so I took a screen shot of it. Here 'tis:

Yeah, I missed a step...

I copied the address as text from the address bar.

I think you missed a step by not right clicking on "Check for a solution" at the end of the critical event line.

When you right click you'll get an option to "View technical details" on that window is the copy to clipboard in the lower left.

Which will look like this,

I quit checking on check for a solution a long time ago because it never found one.

Did you read what I actually wrote?

RIGHT CLICK on check for a solution and then view technical details.

derekimo said:

Lady Fitzgerald said:

Well, I had one hell of a time finding Reliability Monitor because there wasn't what it was called in the Action Center window (methinks you missed a step). I also didn't see anything about copying it to the clipboard at the bottom left so I took a screen shot of it. Here 'tis:

Yeah, I missed a step...

I copied the address as text from the address bar.

I think you missed a step by not right clicking on "Check for a solution" at the end of the critical event line.

When you right click you'll get an option to "View technical details" on that window is the copy to clipboard in the lower left.

Which will look like this,

Could you please rewrite your step by step directions; you missed more than one step. I don't even know now how I managed to get to the Reliability Monitor screen. Please keep it simple and don't assume I know anything.