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Windows 7: Windows Live Mail Error ID: 0x800CCC0F

20 Sep 2013   #1
Neelakantan

Windows 7 Home Premium 32 bit
 
 
Windows Live Mail Error ID: 0x800CCC0F

I have Windows live mail. My hotmail account was hacked by someone about a month back. Ever since then, I am not able to receive messages from my hotmail account in Windows Live Mail. At first, when I tried to open my hotmail account, everything was in Hebrew language. I searched the forum and found a way to change the language to English. However, I continue to get this message till now:
Server: 'pop3.live.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): No
Socket Error: 10053
I tried to repair Windows Mail. Even after that, the error message continued. I reinstalled Windows Live Mail.
Even after that I continue to get the same error message.
Please help. It is a frestrating experience.
S.Neelakantan


My System SpecsSystem Spec
.
20 Sep 2013   #2
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi Neelakantan, welcome to Seven Forums.

If you have'nt done so, upgrade to WLM 2012. Now sign in with your Hotmail username & password.
My System SpecsSystem Spec
21 Sep 2013   #3
Neelakantan

Windows 7 Home Premium 32 bit
 
 
Windows Live Mail Error ID: 0x800CCC0F

Dear Road Runner,
I am grateful to you for your prompt response.
I had already installed Windows Live Mail 2012.
So, after receiving your suggestion, I closed my hotmail account.
(I have bsnl.in account in addition to Hotmail account at present in Windows Live Mail.)
I freshly added hotmail account using my current password.
Then I sent testmails from the newly installed hotmail account to my gmail and bsnl accounts.
They have been received.
However, the mail which I sent from gmail account to hotmail has not been received.
Stated differently, I am able to send mails using my hotmail account.
But I am not receiving mails into my hotmail account.[/B]
I am not receiving error messages now.
I request your help again.
Regards,
S.Neelakantan
My System SpecsSystem Spec
.

21 Sep 2013   #4
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi Neelakantan,

Check you Gmail properties, on the General tab, it should have your full username@gmail.com in the Email Address box
-
On the Servers tab, put your full username@gmail.com in the Email username box and should look like this:-

Name:  1.JPG
Views: 59
Size:  42.6 KB

The Advanced tab should look like this:-

Name:  2.JPG
Views: 58
Size:  40.0 KB

Your Hotmail properties don't need to be checked. Click my images to enlarge them.


My System SpecsSystem Spec
21 Sep 2013   #5
Neelakantan

Windows 7 Home Premium 32 bit
 
 

Dear Roadrunner,
Thanks again for the reply.
In my PC I have Windows Live Mail and gmail separately.
In Windows live mail, I have two accounts, namely Hotmail and BSNL.
Only for these two accounts in the Windows Live mail, I get Hotmail Properties and BSNL properties as shown in your appended images.
In the gamil settings, I do not get the General/Servers/Security/Advanced tabs.
However it has a different type of settings. I do not find the servers tab in it; nor do I find server port numbers.
Meanwhile, when I opened my Windows Live Mail and checked the send/receive button, I received this message:
Unable to send or receive messages for the Hotmail (s_neelakantan) account.

Server Error: 0x80048820
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x80048820

This is a new error message now.
Please suggest a possible solution.
Regards,
S.Neelakantan
My System SpecsSystem Spec
21 Sep 2013   #6
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote   Quote: Originally Posted by Neelakantan View Post
I have Windows live mail. My hotmail account was hacked by someone about a month back. Ever since then, I am not able to receive messages from my hotmail account in Windows Live Mail. At first, when I tried to open my hotmail account, everything was in Hebrew language. I searched the forum and found a way to change the language to English. However, I continue to get this message till now:
Server: 'pop3.live.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995

Secure(SSL): No
Socket Error: 10053
I tried to repair Windows Mail. Even after that, the error message continued. I reinstalled Windows Live Mail.
Even after that I continue to get the same error message.
Please help. It is a frestrating experience.
S.Neelakantan
Do you have "This server requires a secure connection (SSL)" checked for your Hotmail account in Live Mail?
If not, check that option, so SSL is required and see if it helps.

If this doesn't fix your issue can you post screen prints of your Live Mail / Hotmail settings like Roderunner did in Post #4 ?
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
21 Sep 2013   #7
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Quote   Quote: Originally Posted by DavidW7ncus View Post

Do you have "This server requires a secure connection (SSL)" checked for your Hotmail account in Live Mail?
If not, check that option, so SSL is required and see if it helps.
Their is no SSL option in Hotmail.

-rr.jpg


My System SpecsSystem Spec
21 Sep 2013   #8
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Ah, interesting...
I'm on a system with Outlook 2010 and and a Hotmail POP3 account.
SSL is an option I can choose...

-olhsp01.png

I'll have to get on a system with Live Mail / Hotmail and take a look...
If it's a setting that can't be changed in Live Mail / Hotmail, why does the OP show No SSL with Port 995?



My System SpecsSystem Spec
21 Sep 2013   #9
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Quote   Quote: Originally Posted by DavidW7ncus View Post
I'll have to get on a system with Live Mail / Hotmail and take a look...
If it's a setting that can't be changed in Live Mail / Hotmail, why does the OP show No SSL with Port 995?

I did use Outlook many moon ago, but as I have no need for it's services, I stopped using it'


Quote:
why does the OP show No SSL with Port 995?
Must be the Gmail account or the other one he / she uses.
My System SpecsSystem Spec
21 Sep 2013   #10
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Quote   Quote: Originally Posted by Neelakantan View Post
Server: 'pop3.live.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): No
Socket Error: 10053
Just noticed the above, live.com is not a Hotmail account.
My System SpecsSystem Spec
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 Windows Live Mail Error ID: 0x800CCC0F




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