Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Firefox is totally dead

25 Sep 2013   #1
ellenc

Windows 7 Professional
 
 
Firefox is totally dead

I cannot use Firefox anymore. It's as if it's totally locked up: can't complete any online transactions, can't access searches, track packages, and it locks up my computer and I have to shut down completely and start up again. Nothing whatsoever can be done in FF. All the above work perfectly in Chrome but I don't want to use any related to Google. All FF updates are automatic; today the latest was downloaded. I've always used FF -- I really like it. This is bizarre. Your help will be greatly appreciated. ec


My System SpecsSystem Spec
.
25 Sep 2013   #2
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

open firefox ,click help then click start firefox with add-ons disabled
see if it works ok then.
if so the problem is with an add on.
go to add ons and update them.
or disable add ons and then add one at a time until it locks up etc then you will have worked out the last add on added that is causing the problem.
My System SpecsSystem Spec
25 Sep 2013   #3
fireberd

Windows 7/10 64 bit
 
 

I recently had a problem with Firefox, one page was not updating from an earlier version and nothing I could do would make it update. I did a "refresh" and now working properly (I'm using Firefox to enter this).

See this on how to "refresh" Firefox: https://support.mozilla.org/en-US/kb...-most-problems
My System SpecsSystem Spec
.

29 Sep 2013   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

You might try creating a new profile and see if that works.

https://support.mozilla.org/en-US/kb...refox-profiles

A Guy
My System SpecsSystem Spec
Reply

 Firefox is totally dead




Thread Tools




Similar help and support threads
Thread Forum
Dead Island and Dead Island Riptide Lags
Hi, I was wondering my PC runs the Dead Island games with lag. It's really annoying, my friend's PC doesn't lag and his is less powerful. I run the games on Steam. My PC specs: Intel Core i7-2600 CPU @ 3.4GHz 16.0 GB of RAM My video card: AMD Radeon HD 6450
Gaming
Totally random BSODs.
Hello! I'm suffering from really random BSOD's (it can be sometimes just crash, restart or GSOD too) - i can just watch desktop and it can crash. It's been happening for months (about 4-5) and I still didn't find any solution. I've got some minidumps from 3 weeks (had format). Main problem:...
BSOD Help and Support
Is there a way of totally disabling F1 hotkey ?
I find myself never referring to the Windows helper in case I have a problem, like I'm doing now. Microsoft's help is a bit too 'conservative' imo, and thus I'd like to disable it from popping up every time F1 is pressed. Is there a way to do that ? Thanks in advance P.S. searching for...
Customization
Totally baffled
Hi, I hope someone here can help as I have exhausted all ideas. I have been having a problem for quite some time now. Somehow, my public ip disappears from my NetSetMan display, and I am unable to browse. The only way I can get internet back is to reboot my system. I am at the point...
Network & Sharing
totally confused...
i'm an old xp/outlook user, (thoroughly unfamiliar with Vista) who recently started using Windows Live Mail on the XP machine, and now have just installed a new, Windows 7 machine. I tried to access the Windows Live Mail account on the new Win7 machine and instead of getting the Windows Live Mail...
Browsers & Mail
7(x64) Totally freeze with 4 gb of ram never with 3 gb
Hi everyone just a little thing, i'll try to do my best with english but if something is not understandable just say me i'll change it So, this my problem : I have 4 ram of 1gb, if i use them witout 'remapping memory feature' in my bios all works great. In this case i've only 3.3 gb of...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App