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Windows 7: Error Message


26 Sep 2013   #1

Windows 7 64 bit
 
 
Error Message

Often when I click on a bookmark, I'll get this error message. "This document has moved to a new location. Please update your documents to reflect the new location" Why is this happening and what can I do to prevent this? Thanks.


My System SpecsSystem Spec
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28 Sep 2013   #2

Windows 7 Professional / Windows 8 Pro
 
 

can I ask what browser you are using?

have you tried deleting the bookmark and then repeating the selection process? do you get an error message then?

bookmarks are found under, user account / favourites.
My System SpecsSystem Spec
28 Sep 2013   #3

Windows 7 64 bit
 
 

I use Firefox. Yes, I have tried deleting the bookmark and again bookmarking the site. It doesn't happen every time, nor to the same bookmark. And, get this: Occasionally, I'll click on a bookmark and the AT&T connection page will open. Any suggestions are welcome.
My System SpecsSystem Spec
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29 Sep 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to seven forums djonesnac. The address you entered (192.168.1.254) is your router. That address is listed when you click on the word location, as in your post? It sounds like a router/isp issue. Is this a new router? A Guy
My System SpecsSystem Spec
29 Sep 2013   #5

Windows 7 64 bit
 
 

No, we've had the router for several years. There is also so much static on our landline that we cannot hear a conversation. Could that be related?
My System SpecsSystem Spec
29 Sep 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

It well could. If you have that much static, then at the least your speed would suffer. The filters would filter out the phone signal, but not the underlying reason for the static. You need to have AT&T check their line. Assuming the problem isn't inside your home, and your responsibility. You could also query AT&T about your issue, as surely they have encountered it before. A Guy
My System SpecsSystem Spec
29 Sep 2013   #7

Windows 7 64 bit
 
 

I will do just that. I'll let you know. Thanks.
My System SpecsSystem Spec
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