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Windows 7: Unable to install Thunderbird with Mozback restore


26 Sep 2013   #1

Windows 7 Ultimate
 
 
Unable to install Thunderbird with Mozback restore

Hello,
Have just reinstalled my system successfully up to now. I can not get Thunderbird 24.0, which installs and connects, to reload my settings from MozBackup. Not completely true. I can reinstall my settings under the Administrator entitled account, but on the user account which uses the same emails, but I have been saving the last five years of important correspondence here.... it will load and appear to work, but when I go into the settings of the user account it locks up with a blah/blah(correct path), Mail\(Incorrect and unchangeable) Local Folders is not proper to save mail error. This occur when I click any of the settings on that page or even to okay off that page. I am totally lost.
I have been doing this same thing a million times and it always has worked. I have tried different Mozback TBird settings, same thing.
Glenn


My System SpecsSystem Spec
.

26 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 8.1 Pro
 
 

Which version of Thunderbird did you have when you used MozBackup?

Jerry
My System SpecsSystem Spec
26 Sep 2013   #3

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Bongo View Post
Which version of Thunderbird did you have when you used MozBackup?

Jerry
Howdy Bongo,
It was the same, 24.0. Had several. They all seem to create the same effect!
Glenn
My System SpecsSystem Spec
.


27 Sep 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 8.1 Pro
 
 

Try this:

Use this tutorial to make a new profile, where it says to use Firefox.exe -P use this instead thunderbird -profilemanager

Firefox - Create and Run Multiple Profiles

Then use this tutorial to show file extensions File Extensions - Hide or Show

Then create a new folder on your desktop and put a copy of the Thunderbird.PCV file that was made with Mozbackup in it.

Right-click on the Thunderbird.PCV file and go down to rename and change just the .PCV to .zip you will get a warning window click yes, it will change to a zip folder double-click on it and extract it, put the contents of that extracted folder in C:\Users\your username\AppData\Roaming\Thunderbird\Profiles\the new profile you made folder (open up Thunderbird one time first and then close it out and look for the new profile folder it will be some numbers and letters followed by a . And then the new profile name), you will get two windows opening up asking about copying and recall placing existing files do that by checking the check boxes saying yes.
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Now try the new profile in Thunderbird and see if you have your e-mails back.

Jerry


My System SpecsSystem Spec
27 Sep 2013   #5

Windows 7 Ultimate
 
 

Hello Jerry!
Thank you for this wonderful tutorial and information on starting a new profile. I appreciate the time and knowledge!
I found the new profile command and cobbled a new profile for my user and copied the address book over. It is empty. So now with the -ProfileManager I can use the default that doesn't (it put all the add-ons, folders, archives in the Local Folder), but can't use it. Mozbackup even displays the default and the new account.
I will most certainly try your tutorial, I'd like to get it back together in one working profile!!
Thanks again!
Glenn
My System SpecsSystem Spec
27 Sep 2013   #6

Windows 7 Ultimate
 
 

Howdy Jerry,
Did not work, it reacts just as the mozbackup restored default user account. Here is the message I get when I go into Options > Account Settings

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It shows that somehow I've gotten that version of the backup to think (I'm guessing) that the messages are to be stored in the Local Folders. In the Local Folders I had several sub-directories with my data.
There is a ton of files in the Profiles\strangenumbers.default\Mail\Local Folders ???
I have Inbox, Drafts, Archives, Sent, Trash, Unsent Messages, Drafts, Junk as well as all of the with a .msf file extensions all in that folder. I need to get them back to their correct locations I am again guessing??
Hopefully it might make sense to you!
Glenn


My System SpecsSystem Spec
27 Sep 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 8.1 Pro
 
 

I did what I posted and it worked just fine.
I am guessing you have a corrupt file from Mozbackup, do you have any others?

Do you have a image(backup) of your drive from before you reinstalled?

Have you tried Mozbackup support?
MozBackup - Backup tool for Firefox and Thunderbird

Jerry
My System SpecsSystem Spec
27 Sep 2013   #8

Windows 7 Ultimate
 
 

Hello and thanks! As you pointed out, I think several of my mozbackups are corrupted. I took the files in the local folder and put them in a test account and it worked partially. I will indeed look into that support. There must be a way to get there !
Glenn
My System SpecsSystem Spec
29 Sep 2013   #9

Windows 7 Ultimate
 
 

Well after much experimentation using the thunderbird -profilemanager (Big Thanks), I've discovered a possible situation that may be normal. Initially, I have been using TBird for years. Don't remember how, but I had no users shown, just an inbox. It would prompt me for both email accounts logins. Used it for years and backed it up with Mozbackup and restored with it also. I quite actually may never have gone into options > Account Settings and noted the error message. Conceivably this stored all the individual accounts and boxes in the Local Folder, don't really know.
After much experimentation I created a new profile account, then copied the relevant folders to the relevant account files using the method shown by Jerry (Big thanks again). I wound up with a working
Tbird account with all my archived data, but with the two email accounts showing. Different but it does not cause the error previously mentioned.
I have been using the first method forever. Always worked and I am pretty sure I've gone into account settings without problem, but can't be positive.
I have also usually always updated TBird and didn't do a clean install!?!!??? So I think this could technically be called solved.
Glenn
My System SpecsSystem Spec
29 Sep 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 8.1 Pro
 
 

You're Welcome

Good to here you got it.

Jerry
My System SpecsSystem Spec
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 Unable to install Thunderbird with Mozback restore




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