IE 10 crash: Faulting module name: MSVCR100.dll

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  1. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #1

    IE 10 crash: Faulting module name: MSVCR100.dll


    This only seems to happen when I visit SevenForums BBcode page with IE 10 launched in normal mode.
    • FF 24 loads the page fine.
    • IE 10 (no add-ons) loads the page, but of course all of the examples are image place holders.
      • "C:\Program Files\Internet Explorer\iexplore.exe" -extoff
      • Interestingly, manage add-ons shows everything 'enabled' so the -extoff switch says "don't load add-ons" as opposed to "disable add-ons"
    Event log:
    Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16720, time stamp: 0x523cf127
    Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
    Exception code: 0xc0000417
    Fault offset: 0x0008af3e
    Faulting process id: 0x510
    Faulting application start time: 0x01cec6314ac94fde
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: C:\Windows\system32\MSVCR100.dll
    Report Id: 91f32d7e-3224-11e3-b9e4-99260f0490a0
    IE 10 crash: Faulting module name: MSVCR100.dll-ie10-msvcr100-b.png

    IE 10 crash: Faulting module name: MSVCR100.dll-ie10-msvcr100.png

    IE and FF have the same add-ons (difference is ActiveX) and all are up to date.
    WU is up to date and I ran sfc /scannow without errors reported.

    The other add-on types in IE are empty except for search providers (Google and Bing).

    As this is an isolated issue, I'm not that concerend about finding a solution - more curious than anythng else.

    I'll poke around c++ runtime libs and manually disabling add-ons. Will report any findings. Whoi knows it might help someone else trying to remember what BBcode to use.

    As an aside, there are some new BBcodes - take a look (awww, don't worry - I'm sure it's only my IE 10 'configuration')

    Bill
    Attached Thumbnails Attached Thumbnails IE 10 crash: Faulting module name: MSVCR100.dll-ie10-addons.png  
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  2. Posts : 17,322
    Win 10 Pro x64
       #2

    I had the exact same problem a while back, try disabling that Nitro add-on, that worked for me.
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  3. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
    Thread Starter
       #3

    Yep - it was Nitro activeX.

    Thanks!

    edit: I'll mark this solved, but.... I just realized that I used the pdf tags in another post and there wasn't an issue. Soooo, it's just on the BBcode page.
    Last edited by Slartybart; 11 Oct 2013 at 00:04. Reason: caveat
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  4. Posts : 17,322
    Win 10 Pro x64
       #4

    You're welcome. That one was bugging me for a few days before I tracked it down.
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
       #5

    Slartybart said:
    Soooo, it's just on the BBcode page.
    That's the only place I was getting the crash too.
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  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Nice find Derek,
    I'm wondering why there're duplicate Avast add-on listings ?
    To truly rule out add-ons you would need to disable all add-ons and enable one at a time until you find the corrupt add-on that's causing the issue,
    Then possibly testing with different document modes.
    This site uses a page default of ie7,
    Switching to ie10 Standards might cure the issue.

    A side note,
    The link presents a prompt this site want to use a windows media player add-on,
    Allow and it now want to use Flash player.
    Didn't crash but I didn't have flash player and didn't download it.
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  7. Posts : 17,322
    Win 10 Pro x64
       #7

    I don't use Avast but I do have the Nitro add-on and my crashes were the same dll and only when going to the forums BB Code page.

    That prompt is probably because of the wmv code on the page at the bottom.
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  8. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
    Thread Starter
       #8

    Two bitwise each, one web report, one scan
    ThrashZone said:
    I'm wondering why there're duplicate Avast add-on listings ?
    Yep, only disabling Nitro Reader "solves" it. Even tried disabling the MS run without permission.
    ThrashZone said:
    To truly rule out add-ons you would need to disable all add-ons and enable one at a time until you find the corrupt add-on that's causing the issue,
    Not sure I understand what you mean IE7/IE10 - as I said, this is a minor issue and seems to only be on the BBcode reference page.
    ThrashZone said:
    Then possibly testing with different document modes.
    This site uses a page default of ie7, Switching to ie10 Standards might cure the issue.
    Thanks, I'll contact Nitro and see if they have a new IE plugin. Nothing on the update web site.

    Bill
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  9. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
    Thread Starter
       #9

    Tried the forum --EF style and the BBcode page was painted, but then crashed, started to paint and crashed on IE's 2nd attempt to recover.

    Oh well.... Thanks again Derek!
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  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #10

    When on the bb code page press the F12 key,
    Click on Document mode and switch to the top Standards listing.
    You'll then see that this sites page default is ie7 standards.
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