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Windows 7: IE 10 crash: Faulting module name: MSVCR100.dll


10 Oct 2013   #1

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 
IE 10 crash: Faulting module name: MSVCR100.dll

This only seems to happen when I visit SevenForums BBcode page with IE 10 launched in normal mode.
  • FF 24 loads the page fine.
  • IE 10 (no add-ons) loads the page, but of course all of the examples are image place holders.
    • "C:\Program Files\Internet Explorer\iexplore.exe" -extoff
    • Interestingly, manage add-ons shows everything 'enabled' so the -extoff switch says "don't load add-ons" as opposed to "disable add-ons"
Event log:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16720, time stamp: 0x523cf127
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0xc0000417
Fault offset: 0x0008af3e
Faulting process id: 0x510
Faulting application start time: 0x01cec6314ac94fde
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 91f32d7e-3224-11e3-b9e4-99260f0490a0
Name:  IE10 msvcr100-b.PNG
Views: 28
Size:  5.0 KB

Name:  IE10 msvcr100.PNG
Views: 28
Size:  29.8 KB

IE and FF have the same add-ons (difference is ActiveX) and all are up to date.
WU is up to date and I ran sfc /scannow without errors reported.

The other add-on types in IE are empty except for search providers (Google and Bing).

As this is an isolated issue, I'm not that concerend about finding a solution - more curious than anythng else.

I'll poke around c++ runtime libs and manually disabling add-ons. Will report any findings. Whoi knows it might help someone else trying to remember what BBcode to use.

As an aside, there are some new BBcodes - take a look (awww, don't worry - I'm sure it's only my IE 10 'configuration')

Bill




Attached Thumbnails
IE 10 crash: Faulting module name: MSVCR100.dll-ie10-addons.png  
My System SpecsSystem Spec
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10 Oct 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

I had the exact same problem a while back, try disabling that Nitro add-on, that worked for me.
My System SpecsSystem Spec
10 Oct 2013   #3

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Yep - it was Nitro activeX.

Thanks!

edit: I'll mark this solved, but.... I just realized that I used the pdf tags in another post and there wasn't an issue. Soooo, it's just on the BBcode page.
My System SpecsSystem Spec
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11 Oct 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

You're welcome. That one was bugging me for a few days before I tracked it down.
My System SpecsSystem Spec
11 Oct 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Soooo, it's just on the BBcode page.
That's the only place I was getting the crash too.
My System SpecsSystem Spec
11 Oct 2013   #6

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

Nice find Derek,
I'm wondering why there're duplicate Avast add-on listings ?
To truly rule out add-ons you would need to disable all add-ons and enable one at a time until you find the corrupt add-on that's causing the issue,
Then possibly testing with different document modes.
This site uses a page default of ie7,
Switching to ie10 Standards might cure the issue.

A side note,
The link presents a prompt this site want to use a windows media player add-on,
Allow and it now want to use Flash player.
Didn't crash but I didn't have flash player and didn't download it.
My System SpecsSystem Spec
11 Oct 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

I don't use Avast but I do have the Nitro add-on and my crashes were the same dll and only when going to the forums BB Code page.

That prompt is probably because of the wmv code on the page at the bottom.
My System SpecsSystem Spec
11 Oct 2013   #8

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Two bitwise each, one web report, one scan
Quote   Quote: Originally Posted by ThrashZone View Post
I'm wondering why there're duplicate Avast add-on listings ?
Yep, only disabling Nitro Reader "solves" it. Even tried disabling the MS run without permission.
Quote   Quote: Originally Posted by ThrashZone View Post
To truly rule out add-ons you would need to disable all add-ons and enable one at a time until you find the corrupt add-on that's causing the issue,
Not sure I understand what you mean IE7/IE10 - as I said, this is a minor issue and seems to only be on the BBcode reference page.
Quote   Quote: Originally Posted by ThrashZone View Post
Then possibly testing with different document modes.
This site uses a page default of ie7, Switching to ie10 Standards might cure the issue.
Thanks, I'll contact Nitro and see if they have a new IE plugin. Nothing on the update web site.

Bill
My System SpecsSystem Spec
11 Oct 2013   #9

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Tried the forum --EF style and the BBcode page was painted, but then crashed, started to paint and crashed on IE's 2nd attempt to recover.

Oh well.... Thanks again Derek!
My System SpecsSystem Spec
11 Oct 2013   #10

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

When on the bb code page press the F12 key,
Click on Document mode and switch to the top Standards listing.
You'll then see that this sites page default is ie7 standards.
My System SpecsSystem Spec
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 IE 10 crash: Faulting module name: MSVCR100.dll




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