Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IE 10 cannot install

22 Oct 2013   #1
ddinc

windows 7
 
 
IE 10 cannot install

Did everything suggested in the forum and else but cannot install IE 10.
Clean boot,fixit,upgr. readiness tool etc,etc.

get:code 9C59

I read in the forum that upgrade#KB 2722913 should be uninstalled(August 2012)
but I don't have it .
logs attached




Attached Files
File Type: log IE10_HardwareCheck.log (4.6 KB, 1 views)
File Type: log IE10_NR_Setup.log (15.6 KB, 2 views)
File Type: log WU_IE10_Packages.log (10.4 KB, 2 views)
File Type: txt SFCFix.txt (20.6 KB, 0 views)
My System SpecsSystem Spec
.
24 Oct 2013   #2
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Run a manual Windows Update from the Start menu or Control Panel.
Are there other updates offered in Windows Update besides IE 10 and Platform Update?

Untick both IE 10 and Platform Update and install everything else.
You could hide them unitl all other WU are installed, then restore hidden updates.

Restart the machine

Run Disk cleanup as administrator on the C: drive (type clean in the start menu and right click ...run as administrator)
You should have the option to clean Windows Updates (it only removes superceded updates)
--> If not then either the WU wasn't install or there are no updates to clean.
Tick anythng that shows > 0

Repeat this until only IE 10 and Paltform update are offered.
Manually run WU check for updates
Untick both IE 10 and Platform Update and install everything else.

When only the two updates are offered, try to install the Platform update only
Then restart and manually check for updates, try to get IE 10.


No joy?
You might look at manually getting the pre-reqs here: How to obtain prerequisite updates for Internet Explorer 10 for Windows 7 SP1 that fail to install
see section: Updates for Windows 7 SP1 and Windows Server 2008 R2 SP1
Note: 2670838 is the platform update, I'd run it again even if WU gave it to you above..but it should say already installed

There might be a certificate time date stamp issue for 9C59 where KB731771 resolves it.

The other option I can think of is to download the pkg and install from the local msi
Download Internet Explorer 10 from Official Microsoft Download Center
Choose the bitwise (x86 or x64 - it should detect your system) and language
My System SpecsSystem Spec
Reply

 IE 10 cannot install




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How to create install disks from an install of Windows 7/Recovery Part
Hi I have a new Asus CM6730 W7 PC (x64) it did not come with Install disk but it does have a recovery partition. How do I make install disk for this W7 install, I want to format the recovery partition to use it for other things. Thanks Daniel
General Discussion
BSOD playing Guild Wars 2, recent SSD install and fresh install of W7
I just added a new SSD drive and installed a fresh copy of Win 7 Enterprise. I have had a previous driver issue with this system in the past. The amazing people on this site helped me work it out. Now for the life I just can't seem to sort it out again myself this time. I ran and uploaded the...
BSOD Help and Support
BSOD on fresh install when install updates, misc error codes
My system info is in my profile, installing Windows 7 x64 Ultimate Retail. Attached is all of the report info. I have no idea what is going on. Whenever I try to install all of the Windows updates it blue screens. Then it will reboot, try to apply the updates, and blue screen again. I've run...
BSOD Help and Support
Windows 7 Install Disc fails to see hard disk after Ubuntu install
After I tried to make a dual boot with Ubuntu and Windows 7 Ultimate (64-bit), Windows now does not boot. I have tried to reinstall and repair the HDD but the disc fails to recognize my HDD (Western Digital Scorpio Black 500 GB). My HDD is Basic, has 3 primary partitions and 1 extended (3 logical)....
Installation & Setup
Office 2010 programs wont install / lauch after install
one of my co-workers wants me to get rid of some viruses and install office 2010 home and student on her computer with the key she bought. her computer runs windows 7 64-bit. after backing up her data, i finally ended up doing a factory reinstall from the backup partition. so i downloaded all...
Microsoft Office
Boot config not working, tried clean install, can't install windows 7
My spouses pc all of a sudden wouldn't boot, not into safe mode or anything (vista), and so we were going to upgrade anyways to windows 7, so i bought the upgrade windows 7 and attempted to do a clean install and reformatted the c: drive which has 250gb, and each time i start the install it bogs...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App