Malware help: EazelBar and iRobinHood helper


  1. Posts : 97
    Windows Seven Home Premium 64 Bit
       #1

    Malware help: EazelBar and iRobinHood helper


    I think this IE browser has been compromised. I have been redirected to "search.conduit" and I have disabled several "add-ons" including EazelBar and iRobinHood BHO.
    Please let me know what I need to do.

    Many thanks.

    Webgal
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    That's 'adware'...... a not wanted, search browser hijack

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator.
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.


    Using AdwCleaner v3: Scan & Clean:
    Double click on AdwCleaner.exe to run the tool again.
    • Click on the Scan button.
    • AdwCleaner will begin to scan your computer like it did before.
    • After the scan has finished...
    • This time, click on the Clean button.
    • Press OK when asked to close all programs and follow the onscreen prompts.
    • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
      My Computer


  3. Posts : 97
    Windows Seven Home Premium 64 Bit
    Thread Starter
       #3

    ADW cleaner Report


    # AdwCleaner v3.010 - Report created 27/10/2013 at 21:05:27
    # Updated 20/10/2013 by Xplode
    # Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
    # Username : St Vincent DePaul - SVDP
    # Running from : C:\Documents and Settings\St Vincent DePaul\Desktop\AdwCleaner.exe
    # Option : Scan
    ***** [ Services ] *****
    Service Found : Updater Service for EazelBar
    ***** [ Files / Folders ] *****
    File Found : C:\DOCUME~1\STVINC~1\LOCALS~1\Temp\Uninstall.exe
    File Found : C:\DOCUME~1\STVINC~1\LOCALS~1\Temp\Uninstall.exe
    File Found : C:\DOCUME~1\STVINC~1\LOCALS~1\Temp\Uninstall.exe
    File Found : C:\DOCUME~1\STVINC~1\LOCALS~1\Temp\Uninstall.exe
    File Found : C:\END
    Folder Found : C:\Documents and Settings\St Vincent DePaul\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\eiimolhnbbbdagljikeckdkldgemmmlj
    Folder Found C:\Documents and Settings\All Users\Application Data\Conduit
    Folder Found C:\Documents and Settings\All Users\Application Data\Viewpoint
    Folder Found C:\Documents and Settings\St Vincent DePaul\Application Data\DriverCure
    Folder Found C:\Documents and Settings\St Vincent DePaul\Application Data\Searchprotect
    Folder Found C:\Documents and Settings\St Vincent DePaul\Application Data\Uniblue\DriverScanner
    Folder Found C:\Documents and Settings\St Vincent DePaul\Local Settings\Application Data\Conduit
    Folder Found C:\Program Files\Conduit
    Folder Found C:\Program Files\EazelBar
    Folder Found C:\Program Files\Uniblue\DriverScanner
    Folder Found C:\Program Files\Viewpoint
    ***** [ Shortcuts ] *****

    ***** [ Registry ] *****
    Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
    Key Found : HKCU\Software\Conduit
    Key Found : HKCU\Software\EazelBar
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EBD839AE-B08C-4FB7-859B-F54AF16C159F}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FE478DC2-E4AD-4197-8F80-5E456BEBC57F}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EBD839AE-B08C-4FB7-859B-F54AF16C159F}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FE478DC2-E4AD-4197-8F80-5E456BEBC57F}
    Key Found : HKCU\Software\smartbar
    Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
    Key Found : HKLM\SOFTWARE\Classes\AppID\{7E8A36EA-2501-4ED3-A3C8-CFA9143FB169}
    Key Found : HKLM\SOFTWARE\Classes\AppID\Toolbar.DLL
    Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
    Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
    Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
    Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{EBD839AE-B08C-4FB7-859B-F54AF16C159F}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{FE478DC2-E4AD-4197-8F80-5E456BEBC57F}
    Key Found : HKLM\SOFTWARE\Classes\driverscanner
    Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{1C888195-0160-4883-91B7-294C0CE2F277}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{99ACA0F7-D864-45CB-8C40-FD42A077E7CA}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
    Key Found : HKLM\SOFTWARE\Classes\Toolbar.BandObject
    Key Found : HKLM\SOFTWARE\Classes\Toolbar.BandObject.1
    Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3302997
    Key Found : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject
    Key Found : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject.1
    Key Found : HKLM\SOFTWARE\Classes\TypeLib\{6857AC4A-95B4-4E2C-B2D2-8A235FCCEF4A}
    Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
    Key Found : HKLM\Software\Conduit
    Key Found : HKLM\Software\EazelBar
    Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\eiimolhnbbbdagljikeckdkldgemmmlj
    Key Found : HKLM\Software\MetaStream
    Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\EazelBar
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\lucky leap
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FE478DC2-E4AD-4197-8F80-5E456BEBC57F}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\EazelBar
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
    Key Found : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
    Key Found : HKLM\Software\Uniblue\DriverScanner
    Key Found : HKLM\Software\Viewpoint
    Key Found : HKLM\Software\Vittalia
    Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EBD839AE-B08C-4FB7-859B-F54AF16C159F}]
    Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{EBD839AE-B08C-4FB7-859B-F54AF16C159F}]
    ***** [ Browsers ] *****
    -\\ Internet Explorer v8.0.6001.18702

    -\\ Mozilla Firefox v
    -\\ Google Chrome v30.0.1599.101
    [ File : C:\Documents and Settings\St Vincent DePaul\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]

    *************************
    AdwCleaner[R0].txt - [6256 octets] - [27/10/2013 21:05:27]
    ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [6316 octets] ##########
      My Computer


  4. Posts : 97
    Windows Seven Home Premium 64 Bit
    Thread Starter
       #4

    Cleaned PC with ADW - see report


    # AdwCleaner v3.010 - Report created 27/10/2013 at 21:12:54
    # Updated 20/10/2013 by Xplode
    # Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
    # Username : St Vincent DePaul - SVDP
    # Running from : C:\Documents and Settings\St Vincent DePaul\Desktop\AdwCleaner.exe
    # Option : Clean
    ***** [ Services ] *****
    Service Deleted : Updater Service for EazelBar
    ***** [ Files / Folders ] *****
    Folder Deleted : C:\Documents and Settings\All Users\Application Data\Conduit
    Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
    Folder Deleted : C:\Program Files\Conduit
    Folder Deleted : C:\Program Files\EazelBar
    Folder Deleted : C:\Program Files\Uniblue\DriverScanner
    Folder Deleted : C:\Program Files\Viewpoint
    Folder Deleted : C:\Documents and Settings\St Vincent DePaul\Local Settings\Application Data\Conduit
    Folder Deleted : C:\Documents and Settings\St Vincent DePaul\Application Data\DriverCure
    Folder Deleted : C:\Documents and Settings\St Vincent DePaul\Application Data\Searchprotect
    Folder Deleted : C:\Documents and Settings\St Vincent DePaul\Application Data\Uniblue\DriverScanner
    [!] Folder Deleted : C:\Documents and Settings\St Vincent DePaul\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\eiimolhnbbbdagljikeckdkldgemmmlj
    File Deleted : C:\END
    File Deleted : C:\DOCUME~1\STVINC~1\LOCALS~1\Temp\Uninstall.exe
    ***** [ Shortcuts ] *****

    ***** [ Registry ] *****
    Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{EBD839AE-B08C-4FB7-859B-F54AF16C159F}]
    Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\eiimolhnbbbdagljikeckdkldgemmmlj
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\Toolbar.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
    Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
    Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
    Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
    Key Deleted : HKLM\SOFTWARE\Classes\driverscanner
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.BandObject
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.BandObject.1
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject.1
    Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3302997
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{7E8A36EA-2501-4ED3-A3C8-CFA9143FB169}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EBD839AE-B08C-4FB7-859B-F54AF16C159F}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE478DC2-E4AD-4197-8F80-5E456BEBC57F}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1C888195-0160-4883-91B7-294C0CE2F277}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{99ACA0F7-D864-45CB-8C40-FD42A077E7CA}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6857AC4A-95B4-4E2C-B2D2-8A235FCCEF4A}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FE478DC2-E4AD-4197-8F80-5E456BEBC57F}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EBD839AE-B08C-4FB7-859B-F54AF16C159F}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FE478DC2-E4AD-4197-8F80-5E456BEBC57F}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EBD839AE-B08C-4FB7-859B-F54AF16C159F}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FE478DC2-E4AD-4197-8F80-5E456BEBC57F}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EBD839AE-B08C-4FB7-859B-F54AF16C159F}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
    Key Deleted : HKCU\Software\Conduit
    Key Deleted : HKCU\Software\EazelBar
    Key Deleted : HKCU\Software\smartbar
    Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
    Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\Software\EazelBar
    Key Deleted : HKLM\Software\MetaStream
    Key Deleted : HKLM\Software\Uniblue\DriverScanner
    Key Deleted : HKLM\Software\Viewpoint
    Key Deleted : HKLM\Software\Vittalia
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\EazelBar
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\EazelBar
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\lucky leap
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
    ***** [ Browsers ] *****
    -\\ Internet Explorer v8.0.6001.18702

    -\\ Mozilla Firefox v
    -\\ Google Chrome v30.0.1599.101
    [ File : C:\Documents and Settings\St Vincent DePaul\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]

    *************************
    AdwCleaner[R0].txt - [6396 octets] - [27/10/2013 21:05:27]
    AdwCleaner[R1].txt - [6456 octets] - [27/10/2013 21:11:52]
    AdwCleaner[S0].txt - [6352 octets] - [27/10/2013 21:12:54]
    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6412 octets] ##########
      My Computer


  5. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #5

    Let's clean all temps ... download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
    Save any unsaved work. TFC will close ALL open programs including your browser!
    Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
    Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
    Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

    Now tell me how your computer is running.
      My Computer


  6. Posts : 97
    Windows Seven Home Premium 64 Bit
    Thread Starter
       #6

    Update - TFC done


    This machine is running fine BUT
    When I am using IE and enter a URL, I occasionally get a pop up message that the browser needs to be updated. The title bar on the page in question says, in part, "jsdriver." Looks suspicious to me so I do nothing. After closing that window, I return to the url that I requested.

    I also looked at the ad ons in IE. I disabled all toolbars and BHOs and set default search to Google.

    Thank you for sharing your expertise.

    Webgal
      My Computer


  7. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #7

    Download Security Check by screen317 from here http://screen317.spywareinfoforum.org/SecurityCheck.exe or here http://screen317.spywareinfoforum.org/
    Save it to your Desktop.
    Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    A Notepad document should open automatically called checkup.txt.
    Please post the contents of that document.

    (this "jsdriver" may be a Java script thing)
      My Computer


  8. Posts : 97
    Windows Seven Home Premium 64 Bit
    Thread Starter
       #8

    Security Check results


    Results of screen317's Security Check version 0.99.74
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Please wait while WMIC is being installed.d
    i
    s
    p
    l
    a
    y
    N
    a
    m
    e
    ECHO is off.
    M
    i
    c
    r
    o
    s
    o
    f
    t
    ECHO is off.
    S
    e
    c
    u
    r
    i
    t
    y
    ECHO is off.
    E
    s
    e
    n
    t
    i
    a
    l
    s
    ECHO is off.
    Antivirus up to date! (On Access scanning disabled!)
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.75.0.1300
    Java(TM) 6 Update 45
    Java 7 Update 45
    Java 2 Runtime Environment, SE v1.4.2_03
    Java version out of Date!
    Adobe Reader 6 Adobe Reader out of Date!
    Google Chrome 30.0.1599.101
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:: 16% Defragment your hard drive soon! (Do NOT defrag if SSD!)
    ````````````````````End of Log``````````````````````
      My Computer


  9. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #9

    Uninstall all old Java (except Java 7 Update 45) using Programs and Features.
    Update Adobe Reader ... be sure to uncheck any boxes that it might to add on to your browser!!
    Adobe Reader | DownloadInfo - We Review Software!


    Next, scan your machine with ESET OnlineScan
    1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESET OnlineScan
    2. Click the button.
    3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      1. Click on to download the ESET Smart Installer. Save it to your desktop.
      2. Double click on the icon on your desktop.
    4. Check
    5. Click the button.
    6. Accept any security warnings from your browser.
    7. Check
    8. Push the Start button.
    9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    10. When the scan completes, push
    11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    12. Push the button.
    13. Push
      My Computer


 

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