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Windows 7: Constant browser refresh to show content


28 Oct 2013   #1

Windows 7 Professional 64bit
 
 
Constant browser refresh to show content

Hi,

did not find much on my search terms so thought i would see if anyone else was having this same issue. It started about a week ago.

Issue: Constantly having to refresh browsers (IE FF Chrome) to get content. Attempt to load a page, the process circle is spinning, then i have to hit X to cancel the request and as soon as i refresh the page pops right up. Sometimes this works and sometimes it takes 5 or 6 times but many times it will come right up.. And this happens with different sites not just one or two.


What i have done so far:

Yesterday ran complete scan, MSE... uninstalled and reinstalled adobe flash, redid my java, and also reset to default and redid all my browsers, IE FF Chrome.

My ISP today ran some tests and i was having about a 12 percent packet loss. 50 lost 4... so they cleared my sock and my tcpip, which also caused me to re assign my DHCP which Windows 7 did automatically when we chose to repair the connection. Ran another ping test and all is well now with that part.

I have also constantly run ccleaner and made sure my dns cache was clean.

Still having same issue..

i am running IE9

any suggestions would be greatly appreciated, thanks..

UPDATE:
sorry about posting this in wrong place... thanks for moving it

i also just noticed the power option was set on my network adapter so i turned that off. So maybe that could have been part of it.. At least now it will NOT be turned off to save power..

My System SpecsSystem Spec
.

28 Oct 2013   #2

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

These are the best free scanners available,
Review Jacee’s instructions to run Adwcleaner here,
Ignore the title of the thread,
http://www.sevenforums.com/system-security/303717-unusual-remote-assistance-control-process.html
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
My System SpecsSystem Spec
28 Oct 2013   #3

Windows 7 Professional 64bit
 
 

Hi thanks for the reply... i ran AdwCleaner and i was very surprised by some of what it found as i am very careful where i go and what i do. But here are the results.... i changed my user in this text to MYNAME just fyi

I am not that familiar with adware does any of this look serious... i did clean it all..



# AdwCleaner v3.010 - Report created 28/10/2013 at 21:04:49
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : MYNAME - MYNAME-HP
# Running from : E:\downloads\AdwCleaner.exe
# Option : Clean
***** [ Services ] *****

***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\Premium
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Program Files (x86)\OApps
Folder Deleted : C:\Users\MYNAME\AppData\Local\PackageAware
Folder Deleted : C:\Users\MYNAME\AppData\Roaming\Babylon
Folder Deleted : C:\Users\MYNAME\AppData\Roaming\OpenCandy
Folder Deleted : C:\Users\MYNAME\AppData\Roaming\strongvault
File Deleted : C:\END
***** [ Shortcuts ] *****

***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Classes\AppID\Extension.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Extension.ExtensionHelperObject
Key Deleted : HKLM\SOFTWARE\Classes\Extension.ExtensionHelperObject.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASMANCS
Key Deleted : HKLM\SOFTWARE\594d788b33ded45
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3101502
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_arcsoft-videoimpression_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_arcsoft-videoimpression_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DF84E609-C3A4-49CB-A160-61767DAF8899}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FB684D26-01F4-4D9D-87CB-F486BEBA56DC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0AFD55C8-ADF8-4A33-A6E1-DEDB7A36AEB4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DF84E609-C3A4-49CB-A160-61767DAF8899}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{1D5A4199-956E-49BC-B89F-6A35C57C0D13}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AF6B0594-6008-4327-93E5-608AD710A6FA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EEE6C35B-6118-11DC-9C72-001320C79847}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\DataMngr
[#] Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\AppDataLow\Software\LyricsContainer
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : [x64] HKLM\SOFTWARE\Tarma Installer
***** [ Browsers ] *****
-\\ Internet Explorer v9.0.8112.16514

-\\ Mozilla Firefox v24.0 (en-US)
[ File : C:\Users\MYNAME\AppData\Roaming\Mozilla\Firefox\Profiles\bbgavlge.default\prefs.js ]

-\\ Google Chrome v30.0.1599.101
[ File : C:\Users\MYNAME\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Deleted : icon_url
Deleted : keyword
*************************
AdwCleaner[R0].txt - [7431 octets] - [28/10/2013 21:03:23]
AdwCleaner[S0].txt - [7260 octets] - [28/10/2013 21:04:49]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7320 octets] ##########
My System SpecsSystem Spec
.


28 Oct 2013   #4

Windows 7 Professional 64bit
 
 

and here is the malwarebytes report: 2 items and i removed both..


Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
Database version: v2013.10.29.01
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
MYNAME :: MYNAME-HP [administrator]
10/28/2013 9:21:15 PM
mbam-log-2013-10-28 (21-21-15).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 226980
Time elapsed: 2 minute(s), 33 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 1
HKLM\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> Quarantined and deleted successfully.
Registry Values Detected: 1
HKLM\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Data: {0782D55D-E342-11E2-9AC8-386077E3DA82} -> Quarantined and deleted successfully.
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
My System SpecsSystem Spec
28 Oct 2013   #5

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

You should of used the full scan with Malwarebytes,
But yes Adwcleaner found quite a few bad ones,
Interested in the Superantispyware results as well/ Full scan never use your computer during these bug finding scans,
Cheers.
My System SpecsSystem Spec
29 Oct 2013   #6

Windows 7 Pro. 64/SP-1
 
 

I also only scan with one program at a time. Just sit back and watch it.
Long scans won't take long with 12 gigs of ram and a ssd.
My System SpecsSystem Spec
29 Oct 2013   #7

Windows 7 Professional 64bit
 
 

Thanks all, it takes just a bit longer for long scans as i have 2 gigs dedicated for Max Cached Icons in the reg. This is huge i know, i checked my desktop and each icon is only 1-2 kb but i have about 300 on 2 monitors, and i did this awhile back. I need to reduce that to 1024 as im sure the 2048 is total overkill.
My System SpecsSystem Spec
29 Oct 2013   #8

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

Consider adding the Pro version of Malewarebytes,
MSE needs it for additional real time protection,
This is a universal utility you'll find many people that might use a different antivirus will also use Malwarebytes Pro,
It's about the only utility we can all agree on here
Good security combination,
http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html
http://www.sevenforums.com/system-security/297196-top-av-program-use-here-seven.html
Cheers.
My System SpecsSystem Spec
29 Oct 2013   #9

Windows 7 Professional 64bit
 
 

yeah sadly though after all that (which im glad i did to get rid of that stuff) however i have the same issue. I still have to refresh sometimes 2 or 3 times to get sites to pop up... and 3x just now i had to close the browser and reload it and the site came right up. Really very strange.

Maybe instead of resetting IE and the other browsers, maybe i should just totally uninstall and reinstall. I just reset them before..
My System SpecsSystem Spec
29 Oct 2013   #10

Windows 7 Pro. 64/SP-1
 
 

The way I have mine set up.

I.E.10 set as default with no hardware accelerator.
Firefox 24.0 no hardware accelerator.
Both have spell check.
Firefox has updated Flash player.
If you load either browser with a bunch of extensions you most likely create problems.

I also use AdwCleaner to check and remove junk.

http://www.bleepingcomputer.com/down...leaner/dl/125/
My System SpecsSystem Spec
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