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Windows 7: Web Page opening on its own


06 Nov 2013   #1

MS Windows 7 Pro64-bit SP1
 
 
Web Page opening on its own

I have an annoying page that keeps opening on its own the path is this

C:\Users\Grant\AppData\Local\Microsoft\Windows\Temporary Internet Files\web.html

I navigate as far as Windows, the problem is there is no Temporary Internet Files folder in there


I have cleared the internet options and cookies but this still keeps opening, as I say it is a pain,

Grateful for assistance


My System SpecsSystem Spec
.

06 Nov 2013   #2

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

Review Jacee’s instructions to run Adwcleaner here,
Ignore the title of the thread,
How can I kill AVG Search?
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx
My System SpecsSystem Spec
06 Nov 2013   #3

MS Windows 7 Pro64-bit SP1
 
 

Thanks

Malwarebytes did not pick it up nor SAS (I had run both of them before I posted the thread)

Fingers crossed the Adwcleaner picked up a few things which I have cleaned hopefully my problem has been solved

Thanks for your help
My System SpecsSystem Spec
.


06 Nov 2013   #4

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

Reset Internet explorer after Adwcleaner would be best,
Export Favorites to html file before resetting Internet explorer/ just to be safe.
http://www.sevenforums.com/tutorials/86795-internet-explorer-import-export-favorites.html

Tutorial of Resetting Internet explorer,
http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
Accessing Internet Options from the Start menu search,
Reset process first opening Internet explorer
My System SpecsSystem Spec
07 Nov 2013   #5

MS Windows 7 Pro64-bit SP1
 
 

I have done all that reset IE and still I am geting that annoying problem
My System SpecsSystem Spec
07 Nov 2013   #6

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

Did you remember to delete personal settings,
And did you see four green checkmarks here,

If so look at your add-ons page and confirm Show All add-ons doesn't have anything odd you can upload screen shots just use the link above my signature picture for how,
Also look though your Uninstall a program list and take screen shots,
My System SpecsSystem Spec
07 Nov 2013   #7

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by merchant42 View Post
I have an annoying page that keeps opening on its own the path is this

C:\Users\Grant\AppData\Local\Microsoft\Windows\Temporary Internet Files\web.html

I navigate as far as Windows, the problem is there is no Temporary Internet Files folder in there


I have cleared the internet options and cookies but this still keeps opening, as I say it is a pain,

Grateful for assistance
This is probably because System folders and files are hidden.
(And they should remain hidden.)

You can click on the right most part of the address bar (or path bar?) for Windows (file) Explorer...
...then copy/paste that path into that field...

Name:  paste.png
Views: 22
Size:  10.9 KB

...and then press enter on the keyboard or click on the green arrow to the right of that field.


This is what the "Windows" folder might look like with the system folders and files hidden:

Web Page opening on its own-hide.png


This is what the "Windows" folder might look like with the system folders and files showing:

Web Page opening on its own-show.png



When that web.html file opens in a browser does it show any info or is it a blank web page?

If it happens again:
...copy the web.html file to your desktop
...right click on the web.html file and select...
Send to > Compressed (zipped) folder
...from the context menu.

Please upload that zipped file to the forum and we will try to see what app is generating it.


My System SpecsSystem Spec
08 Nov 2013   #8

MS Windows 7 Pro64-bit SP1
 
 

Thanks all

I have tried all your suggestions, it seems that the problem has gone (fingers crossed !) it has not happened for a while however if it does i will do as you suggest and upload it
My System SpecsSystem Spec
08 Nov 2013   #9

MS Windows 7 Pro64-bit SP1
 
 

Ok

It happened again I am attaching the zip file


Attached Files
File Type: zip Donate.zip (665 Bytes, 2 views)
My System SpecsSystem Spec
08 Nov 2013   #10

W7 Pro SP1 64bit
 
 

Do you have anything installed called newlux2?
My System SpecsSystem Spec
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 Web Page opening on its own




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