New
#1
Internet Authorization Issues,
I have a user who has access to clients bank accounts, and some of these banks require authorization to prove that she in fact should have access to said accounts. The issue is that periodically, some of these banks seem to "forget" that she's been authorized, which requires her to coordinate with our clients to get reauthorized, quite frankly it is becoming a hassle. Her computer has not been deleting cookies, which was my first guess, but now I have no idea what could be causing this, if it is in fact on our end.
Is this something that others have seen before? A computer "forgetting" that it's been authorized by a website to access sites? I appreciate all suggestions.