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Windows 7: Changes to Yahoo Troubles

25 Nov 2013   #11
englandjeff

Windows 7 Service Pack 1 Home Premium 64bit
 
 
I cannot download attachments from bt yahoo either

Quote   Quote: Originally Posted by Chips View Post
As some of you must know by now, Yahoo have recently had a major overhaul of its mailing system. However, I'm having slight troubles with downloading attachments. I click on "Save to my computer" and it downloads automatically, no options where I want it saved to or anything. Then, upon searching there's absolutely no sign of the aforementioned files anywhere on my computer! Can anyone tell me how I can find where it's sending my files and how to change their destination?
I have had the same problem for the past 24 hours or so. I have forwarded emails to a back-up address I have with hotmail and can then download. Not a very satisfactory solution though.


My System SpecsSystem Spec
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25 Nov 2013   #12
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by englandjeff View Post
Quote   Quote: Originally Posted by Chips View Post
As some of you must know by now, Yahoo have recently had a major overhaul of its mailing system. However, I'm having slight troubles with downloading attachments. I click on "Save to my computer" and it downloads automatically, no options where I want it saved to or anything. Then, upon searching there's absolutely no sign of the aforementioned files anywhere on my computer! Can anyone tell me how I can find where it's sending my files and how to change their destination?
I have had the same problem for the past 24 hours or so. I have forwarded emails to a back-up address I have with hotmail and can then download. Not a very satisfactory solution though.
Does task manager show the download? How about Process Monitor?
My System SpecsSystem Spec
26 Nov 2013   #13
englandjeff

Windows 7 Service Pack 1 Home Premium 64bit
 
 
Try this because it worked for me

The download works when I enter my email account via Yahoo website as opposed to BTYahoo! Don't know why but it does. One of life's mysteries. As I said in an earlier post I had an on-line chat with BT help last night and they said they would be back in touch within 48 hours. I suspect that is to be translated as, "We know there's a problem and we are working on it!".
My System SpecsSystem Spec
.

26 Nov 2013   #14
englandjeff

Windows 7 Service Pack 1 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by englandjeff View Post
The download works when I enter my email account via Yahoo website as opposed to BTYahoo! Don't know why but it does. One of life's mysteries. As I said in an earlier post I had an on-line chat with BT help last night and they said they would be back in touch within 48 hours. I suspect that is to be translated as, "We know there's a problem and we are working on it!".
BT have been in touch now and say that the problem arises out of the transfer of email facilities from Yahoo to the new BT portal. The transfer of email accounts is expected to finish during December and they ask for patience in the meantime. They too say to log in via Yahoo as opposed to the btYahoo portal until the transfer takes place and this will overcome the problem.
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