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Windows 7: Browsers starting up at boot up

28 Dec 2013   #31
AirPower4ever

Windows 7 Pro 64-bit
 
 

So following what you said; going back to my original posting, then my friends laptop is keeping the smaller memory using session. When I launch Internet Explorer there are the two sessions. When I close I.E. the larger one closes out, but the smaller one stays on. It never shuts off.

I have done the sfc scan, multiple virus scans with boot discs, no viruses detected. I am still wanting to do more via the anti-virus method, but what about just the O/S. Can it be somehow corrupted? I know they had an issue before where she was a admin and a guest at the same time. Then removing the guest; only leaving admin fixed a lot of other issues she had. Now I am wondering if doing that has somehow messed up the O/S (Internet Explorer) somehow.

Any recommendations? As mentioned I have ran the sfc scan, no issues.


My System SpecsSystem Spec
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28 Dec 2013   #32
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I think you are chasing a red herring. Those multiple instances you see in Task manager are cached instances that are not active. They are only 'backups' for faster loading for when you call the browser next time.

Have a look in Resource Monitor > Memory tab. There is probably plenty of unused free space anyhow. Like this:

Note: I have high RAM usage (the green bar) because I have also an active virtual partition running. The dark blue bar is the cached stuff.

Browsers starting up at boot up-2013-12-28_1229.png


My System SpecsSystem Spec
28 Dec 2013   #33
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

This also may be due to pre-fetch or super-fetch working in the background. As whs says, to make loading faster.
My System SpecsSystem Spec
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28 Dec 2013   #34
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by AirPower4ever View Post
So following what you said; going back to my original posting, then my friends laptop is keeping the smaller memory using session. When I launch Internet Explorer there are the two sessions. When I close I.E. the larger one closes out, but the smaller one stays on. It never shuts off.
~~~
From your first post:
"So I closed IE9 and then two went away; however one stayed. Could not shutdown that task, said something about the threads. So I copied his Favorites and uninstalled IE9."

What version of IE is currently installed?


Quote   Quote: Originally Posted by AirPower4ever View Post
...but what about just the O/S. Can it be somehow corrupted?
~~~
As mentioned I have ran the sfc scan, no issues.
While this is possible, I cannot think of a situation that would cause you not to be able to kill the remaining IE session. It sounds like something is starting (& protecting?) IE each time that the computer starts.


I hesitate to even mention this next suggestion, because I fear that the user might be satisfied that IE is no longer starting and consider the matter closed. I would much rather learn why IE is starting and how it is being protected from being killed via Task Manager. Anyway, just for fun - remove the IE feature via:



You can put IE back by putting a check mark by that feature.
Those steps should work for IE8, IE9, IE10 or IE11 on W7.


Did you ever get TeamViewer setup?

Were you able to try the clean boot mentioned in post #2?
My System SpecsSystem Spec
28 Dec 2013   #35
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by whs View Post
I think you are chasing a red herring. Those multiple instances you see in Task manager are cached instances that are not active. They are only 'backups' for faster loading for when you call the browser next time.

Have a look in Resource Monitor > Memory tab. There is probably plenty of unused free space anyhow. Like this:

Note: I have high RAM usage (the green bar) because I have also an active virtual partition running. The dark blue bar is the cached stuff.

Attachment 299122
Quote   Quote: Originally Posted by Britton30 View Post
This also may be due to pre-fetch or super-fetch working in the background. As whs says, to make loading faster.
If something native to W7 is causing an instance of IE to start when the OS boots, then I would still expect to be able to kill that instance of IE via Task Manager. See post #15: Browsers starting up at boot up

I've never seen just the "parent" IE process automatically start when the OS boots. I've also never seen any IE instances hang around* after IE's visible windows are closed (unless there is a problem)... but I've not seen every W7 setup :-)

*Well, they do take a few seconds to exit. I keep a script running that lets me know when all copies of IE have exited RAM. I've been using that script since IE5. All copies of IE always exits RAM unless it is hung up - but I can always kill it via Task Manager.

AirPower4ever,
I wonder if that instance of IE is causing network traffic?
Resource Monitor (Network tab) might tell us.
Restart the computer.
Don't you use IE for anything.
Check to see what apps are making connections.
Let us know if you need more info to complete those steps.
My System SpecsSystem Spec
28 Dec 2013   #36
AirPower4ever

Windows 7 Pro 64-bit
 
 

User - I did what you mentioned back then. When I did that the I.E. session that I could not kill was now gone. There were no I.E. sessions at all. But great point what you showed in the video; the number of files. I did not look at the results after the uninstall. Again, if I get a chance to mess with the laptop I will try that again and this time see if the amount of files match your video. If not I'll make a list of what is there and post.

What happened afterwards made me scratch my head. After rebooting (and I.E. not installed) I launched Firefox. Now Firefox had two sessions. Just weird. Re-initialized I.E. and after reboot there was my favorite buddy again; I.E. session was back and this was right at hitting the desktop. There were no Firefox sessions and when I launched Firefox it was normal again; only one session.

I wish I could get my hands on their system, but since their vacation, Christmas and now New Years I think sometime in January. I'll keep you posted though when I can get my hands on it. And no way are we leaving I.E. off, my friend knows to have both.

I have the TeamViewer downloaded on my system, just need to get it to theirs.

Thanks to everyone trying to help, but got to get my hands on that laptop and have it for a couple of days.

UPDATE - Just got off the phone. My friend says the session is now gone. Right at boot up, launch task manager and no I.E. sessions. But I told him about the thread and what has been posted and he is going to double check as he was not sure if all the I.E. sessions closed when they closed I.E.

He said he will try it and will e-mail the details about the sessions.

I'll have to go and re-run adwcleaner again since the last time there was a ton of stuff that I cleaned out. But I want to run it again and see if I can compare against the old log if possible. FYI
My System SpecsSystem Spec
28 Dec 2013   #37
UsernameIssues

W7 Pro SP1 64bit
 
 

No rush... we will be here.

You are kind to help your friend out. It is always fun working on stuff that is not in your hands.

I saw in your first post where you mentioned that you uninstalled IE. Unfortunately, we use that same term when we only revert to a previous version of IE - hence my question about what version of IE is currently installed. It sounds like IE9 is what is installed.

Hmmm, two copies of Firefox running. That is interesting. There are so many things that we could spend hours looking into - mostly to satisfy curiosity... but I think that the clean boot steps should tell us a lot.
My System SpecsSystem Spec
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 Browsers starting up at boot up




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