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Windows 7: Windows Live Mail - lost contacts

01 Dec 2013   #1
tielfeathers

windows 7 Home premium
 
 
Windows Live Mail - lost contacts

I have been using windows live mail for years, and today I noticed my contacts have all disappeared. I try to restore to a former date, but it wouldn't let me do that, either. I have Windows 7, had taken the computer in because my windows mail got corrupted and it kept downloading Outlook.com for my mail. I did not want that mail program. The computer tech fixed it for me, but at that point my contacts disappeared. AFter working on it longer, I don't know what he did, but the contacts showed up finally.

That was three days ago, now my contacts are gone again. Any suggestions how to get them back? When I log into my email program, it is titled Windows Live Mail 2012.

Thank you.


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01 Dec 2013   #2
Brink

64-bit Windows 10 Pro
 
 

Hello Tielfeathers,

With the way they are disappearing like that, you might check to see if you are still signed in to Windows Live Mail with your Microsoft account (Windows Live account) like below.

Usually your contacts are tied to the account you sign in to WLM with.

Windows Live Mail - lost contacts-sign-.jpg

Hope this helps,
Shawn


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01 Dec 2013   #3
tielfeathers

windows 7 Home premium
 
 

Ok, I saw that box come up, but it's linked to another hotmail account. Didn't know I had to sign in. Now my contacts have shown up. Thanks!!! Does this mean I have to have a live mail account box pop up all the time to get my contacts? I was thinking of deleting my hotmail account.
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01 Dec 2013   #4
Brink

64-bit Windows 10 Pro
 
 

You should be able to export your contacts while signed in to Hotmail. When not signed in, you should then be able import them in WLM to add them back without having to be signed in to Hotmail.

Windows Live Mail - Export and Import Contacts
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01 Dec 2013   #5
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by tielfeathers View Post
Ok, I saw that box come up, but it's linked to another hotmail account. Didn't know I had to sign in. Now my contacts have shown up. Thanks!!! Does this mean I have to have a live mail account box pop up all the time to get my contacts? I was thinking of deleting my hotmail account.
If you happen to have one or more Hotmail accounts, and you don't want to use Hotmail or Outlook.com as your email service, you can delete all of them except the one that you want to use as your Microsoft Account (aka Live ID). [Don't delete the one with your contacts until you export them to your PC in a location you can get to again when you want to import them into your WLM in a different account (Live ID) or when you use WLM without "signing-in".] It's good to have a Microsoft Account in case you want to use a Microsoft service or feature that requires one. If you like Windows Live Mail (the Microsoft replacement for Outlook Express and Windows Mail) you can use it without "signing in" to a Microsoft Account with your "ID" and use an email service provider separate from Microsoft using their IMAP or POP3/SMTP settings just as you did with the older email programs. But you can also optionally and automatically "sign-in" as well. If you do sign-in you can use the same email service provider(s) with the added Microsoft features of live Contact management and optional Photo email. I mention this because the continuous contact management is so useful: you never have to worry about backing up your contacts, or exporting/importing them either. They are always there and up-to-date on whatever PC you install WLM and sign-in to it. There are also at the website "http://contacts.live.com".
My System SpecsSystem Spec
02 Dec 2013   #6
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

I always use WLM signed-in but only use it with my Gmail Account and have full access to my Hotmail.com contacts. This is the message I got when I signed-out.

Windows Live Mail - lost contacts-capture.jpg

Exporting contacts to WLM if not signed-in will not be remembered the next time WLM is opened.


My System SpecsSystem Spec
02 Dec 2013   #7
robinb9

Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
 
 

and to add, you can backup the contacts as a csv file and this way if you ever loose them you can import them back in again
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 Windows Live Mail - lost contacts




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