IE9 - does not open file when I say "Open"

ahmedilyas · 15 Dec 2013

I reset all the IE settings to default and I seem to be getting this problem after I reverted back to IE 9 since IE 10 and 11 did not fully work. The updates installed successfully but when I opened the browser, it immediately exited without any error. no errors in eventlog or anything.

so I reverted back to IE9 and all works except this...

when I download a file, I get prompted to either save or open. if I hit open, the file does NOT open - even a simple word document. I have to save it, go to that location and open it manually.

any ideas why and how I can "fix" this?

ThrashZone · 15 Dec 2013

See what this does,
Use No Add-ons mode/ Click the Start button and type in the search box,
Internet explorer

Click on the suggestion (No Add-ons) or it’s located at,
Start/ All programs/ Accessories folder/ System tools folder/ No add-ons.
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
http://windows.microsoft.com/en-IN/windows7/How-to-manage-add-ons-in-Internet-Explorer-9
If using ie10 the first link will apply to ie9 as well,
http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-10-win-7
Using ie9 you can use the 64 bit version if your machine is 64 bit,
Where did ie 64 bit version go in ie10 or 11,
http://blogs.msdn.com/b/ieinternals/archive/2012/03/23/understanding-ie10-enhanced-protected-mode-network-security-addons-cookies-metro-desktop.aspx

https://www.sevenforums.com/tutorials/280434-internet-explorer-10-enable-32-bit-64-bit-ie10-windows-7-a.html#post2312336

ahmedilyas · 15 Dec 2013

hi.

so I tried IE without add ons and still the same problem.
I also run 64bit version of IE all the time. Running 32 bit version still gives me the same problem as does the 64bit version.

anymore ideas?

ThrashZone · 15 Dec 2013

Yes please use the Fill in your system spec's link above my signature picture,
Also include which security suite you have install,
There's also a link to how to upload screen shots which please use it as well,
Post some screen shots of your Show all add-ons pages,

Also use Clean boot,
using start and type msconfig into the search box post a screen shot of your Startup section,
https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html

ahmedilyas · 16 Dec 2013

I have filled out the system specs.
I have symantec small business edition installed as AV however remember that even disabling it still has no effect to the problem and it was always working before I installed IE11 for years...

screenshot of current/all plugins:

cleanboot: same problem
FYI: even tried a new user profile account....same problem

ThrashZone · 16 Dec 2013

There's one Unavailable add-on that is Enabled = Disable it,
Go to Uninstall a program and take more screen shots please,
Some of these add-ons look odd to me anyway ?
Cheers,
You do have a 64 bit system so you can activate EPM with the link in my first reply.

ahmedilyas · 16 Dec 2013

im a developer so tons of software installed. I can assure you no unnecessary software is installed.

this started when i installed ie10, failed to launch then i just uninstalled it and reverted back to ie9 which had the issue

ahmedilyas · 18 Dec 2013

can you tell me what EPM is and how it needs to be activated?

Britton30 · 18 Dec 2013

ahmedilyas said:

can you tell me what EPM is and how it needs to be activated?

Enhanced Privacy Mode, he provided a link to the method in a previous post. :)

UsernameIssues · 18 Dec 2013

ahmedilyas said:

can you tell me what EPM is and how it needs to be activated?

If you have IE9 installed, you can forget about EPM. It is in IE10 and IE11.