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Windows 7: IMDB Trailers Won't Play - Is it the newly installed Chrome browser?

17 Dec 2013   #1
maranatha4u

Windows 7 Pro, 64-bit
 
 
IMDB Trailers Won't Play - Is it the newly installed Chrome browser?

Ever since I installed the Google Chrome browser, I can no longer play any of the IMDB trailers (??). Is this a common problem . . . or, is there something I need to configure in Chrome to restore this . . . or, is this something else entirely (and NOT the Chrome browser)? A real enigma. (????)


My System SpecsSystem Spec
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18 Dec 2013   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

It would help us to help you if you would mention the version of Chrome that you have installed.

It would also help if you posted a link to a specific IMDB trailer that you cannot play.

I can play this IMDB trailer...
The Shawshank Redemption Trailer - IMDb
...using Chrome Version 31.0.1650.63 m

Can you play that trailer using Chrome?

Can you play that trailer using Internet Explorer?
What version of Internet Explorer do you have?
How to find out which version of IE8,9,10 i got in my Windows 7 PC
My System SpecsSystem Spec
18 Dec 2013   #3
maranatha4u

Windows 7 Pro, 64-bit
 
 
Same Browser Version

I'm using the same browser version of Chrome as you which is the most recent (see attached screenshot). Also, I'm pressing the Watch Trailer buttons for each movie from the IMDB "In Theaters" page at this site: New Movies In Theaters - IMDb. And, I'm going down from the top of the list. Not one of the Watch Trailer buttons produces any trailer - just a blank, white page on the screen.

Yes, I was able to view the Shawshank Redemption trailer you had sent me, but when I click the Watch Trailer button from the Shaw. Red. page (The Shawshank Redemption (1994) - IMDb), it once again produces the same blank, white page with no trailer whatsoever.


Attached Thumbnails
IMDB Trailers Won't Play - Is it the newly installed Chrome browser?-watch-trailer-buttons.png  
Attached Images
IMDB Trailers Won't Play - Is it the newly installed Chrome browser?-chrome-version.png 
My System SpecsSystem Spec
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18 Dec 2013   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Well I can confirm the preview trailer works with ie10,
I can also confirm the previews use adobe flash/ shockwave player to operate,
Right click the black screen and see if Settings shows up,
If so click on it and drag the slider to the right end,
I've never tried this in Chrome but it works for Firefox and Internet explorer.
But of course flash is built in Chrome and not the other two.
My System SpecsSystem Spec
18 Dec 2013   #5
maranatha4u

Windows 7 Pro, 64-bit
 
 
Works Perfectly in IE 11

I tried clicking the Watch Trailer buttons in IE 11, and each one works perfectly; videos appear immediately and start playing. Sooooo, it seems that this is an inherent "glitch" with Chrome. (I didn't know where you were referring to when you mentioned "black screen," so I haven't tried that.)
My System SpecsSystem Spec
18 Dec 2013   #6
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by maranatha4u View Post
.......(I didn't know where you were referring to when you mentioned "black screen," so I haven't tried that.)
ThrashZone meant to say blank - not black.

You said in post #3:
Not one of the Watch Trailer buttons produces any trailer - just a blank, white page on the screen.

Right click in the middle of that blank screen.
My System SpecsSystem Spec
18 Dec 2013   #7
UsernameIssues

W7 Pro SP1 64bit
 
 

Oh & thanks for the screenshots and the good info.

I'm just not where I can test for a while.
My System SpecsSystem Spec
18 Dec 2013   #8
maranatha4u

Windows 7 Pro, 64-bit
 
 
No Slider

I tried to find any navigation whatsoever on the blank pages but there's nothing there - no slider or anything else. And, if I right-click the area, also nothing appears in any type of menu. See screenshot attached. I did download Abobe Shockwave which made no difference whatsoever, knowing that Chrome already had built-in flash. I think I'll just have to "live" with this; it just REALLY surprises me that Chrome can't play these.


Attached Thumbnails
IMDB Trailers Won't Play - Is it the newly installed Chrome browser?-blank-page.png  
My System SpecsSystem Spec
18 Dec 2013   #9
maranatha4u

Windows 7 Pro, 64-bit
 
 
No Prob

Thanks UsernameIssues for your help. I GREATLY appreciate your input to help me resolve this.
My System SpecsSystem Spec
18 Dec 2013   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
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 IMDB Trailers Won't Play - Is it the newly installed Chrome browser?




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