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Windows 7: Strange issue with Firefox

23 Dec 2013   #11
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Just remembered my friend having trouble listening to music from a BBC UK web site. When the correct version of FF was installed, it worked perfectly. Try this link. Mozilla Firefox Web Browser ? Download Firefox in your language ? Mozilla


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23 Dec 2013   #12
sygnus21

Windows 10 Pro
 
 

I'm actually running the latest version. In fact I updated it the day of this post when the issue still appeared
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23 Dec 2013   #13
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
I'm actually running the latest version. In fact I updated it the day of this post when the issue still appeared
Is it the English US version ????
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23 Dec 2013   #14
sygnus21

Windows 10 Pro
 
 

Yeah....
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24 Dec 2013   #15
kathy025

Windows 7 Professional SP1 x64 (OEM)
 
 

Hi sygnus21,

If you're using Firefox as some sort of a "backup browser", you might want to try Pale Moon. It is a stripped-down version of Firefox. You might get lucky with it.
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24 Dec 2013   #16
sygnus21

Windows 10 Pro
 
 

Hi Kathy

Appreciate the tip, but I'm only using Firefox for the giants.com site because IE11 refuses to play live content from them. Outside of that, no other IE11 issues.

Anyway our (NY Giants (football)) season ends next week, and after that I'll have no further use for any "backup browsers".

Still, the mystery remains.... why is Firefox killing my sound to the point of needing a re-boot to get it back?

Thanks.
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24 Dec 2013   #17
kathy025

Windows 7 Professional SP1 x64 (OEM)
 
 

I'm in the Giants website and currently listening to the BBK (12/23): Lions Recap with Pale Moon. It is my main browser (since FF is bloated with things people don't normally need) and it's compatible with all FF addons. Not a live broadcast, but the sound is pretty okay.

Your problem is indeed baffling with the relation of FF (or any browser) explicitly crashing your system's sound. Just in case:

(1a) Uninstall FF with Revo Uninstaller to remove any traces/leftovers of the previous installation.
(1b) Install the latest stable release of FF (Ver.26 as of this writing). You might be running on the latest beta release instead of the stable one.

OR

(2) Use a different browser for the live streams (Maxthon, Pale Moon, etc.).

Good luck!
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25 Dec 2013   #18
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by kathy025 View Post
I'm in the Giants website and currently listening to the BBK (12/23): Lions Recap with Pale Moon. It is my main browser (since FF is bloated with things people don't normally need) and it's compatible with all FF addons. Not a live broadcast, but the sound is pretty okay.
Yeah those are achieved (old) shows so they will play just fine. It's the live content that won't play. Example - when there are real time live shows playing, then IE11 simply refuses to play them. It's as though flash gets disabled.

BTW the next "live" show won't be till Friday around 9:30 am EDT.

Anyway I've already discussed that issue elsewhere here and in the eightforums so no need to rehash it here.

The issue here is Firefox's strange behavior of disabling my sound to require a re-boot to get it back. As I've stated many times... this issue ONLY happens with Firefox.

Thanks.
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25 Dec 2013   #19
kathy025

Windows 7 Professional SP1 x64 (OEM)
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
BTW the next "live" show won't be till Friday around 9:30 am EDT.
Cool. I'll check on it when it comes... if I remember.
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29 Dec 2013   #20
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

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