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Windows 7: Strange issue with Firefox

22 Dec 2013   #1
sygnus21

Windows 10 Pro
 
 
Strange issue with Firefox

I've a strange issue with Firefox.

Here's the deal. I have to use Firefox to listen to live streamed content from Giants.com - Giants.com | Gameday: Postgame because IE11 simply refuses to play live content there.

Anyway for some odd reason while using Firefox my sound suddenly cuts out and the only way to get it working again is to reboot. This strange issue happens nowhere but with Firefox. I've played games and listened to music for hours on end and this doesn't happen; I can listen to achieved content (not live) using IE11 all day long and it doesn't happen. This only happens when using Firefox

In fact it just happened now while typing this post and listening to the live post game show. So after I finish this post I have to reboot the system to get my sound back

Anyone seen this or know what's going on?

Thanks


My System SpecsSystem Spec
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22 Dec 2013   #2
indianacarnie

 

No, but if its any consolation I have streaming problems with F.F. too. I just change over to Maxthon if I want to watch/listen to something. NO problems with it. (I use F.F. as a "backup" type browser and not really a fan so use it sparingly)
My System SpecsSystem Spec
22 Dec 2013   #3
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

If you have FF addon 'Noscript' installed, you should pick one of these 2 options.

Strange issue with Firefox-rr.jpg


My System SpecsSystem Spec
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22 Dec 2013   #4
sygnus21

Windows 10 Pro
 
 

Thing is I don't have any add-one as I strictly use FF to listen to the live streamed content from giants.com, outside of that, I only use IE.

Anyway I find the issue very strange that it should kill my sound to the point of requiring a system re-boot. Very odd for browser behavior, and it only happens with FF.
My System SpecsSystem Spec
22 Dec 2013   #5
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Then you must install Adobe Flash Player plug-in.
My System SpecsSystem Spec
22 Dec 2013   #6
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Roderunner View Post
Then you must install Adobe Flash Player plug-in.
I have the Adobe flash plug-in installed or else it wouldn't play videos. And outside of those natively installed with the program, I've installed nothing else. Just downloaded, installed, used.

Again, the ONLY reason I have FF installed is because IE11 won't play live streamed content from giants.com. Other than listening to the live content there, I've NO reason to use FF, so I've not tweaked it.

Anyway the issue is after awhile it disables my sound card/drivers to the point of requiring a re-boot. Please re-read my post.

Thanks.
My System SpecsSystem Spec
23 Dec 2013   #7
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Do you have the latest sound drivers for your pc, if so, try reinstalling them.
My System SpecsSystem Spec
23 Dec 2013   #8
sygnus21

Windows 10 Pro
 
 

OK, before we go any further, I'm currently running Windows 8.1 on this machine, so while this should probably be posted in the eight forums, I was kind of hoping to get an answer here as to the issue.

With that, if you look at my system specs, you'll notice I have a SoundBlaster ZXR card, which while there are Win 8 drivers, there are no Win 8.1 drivers at this time. But to answer the question... yes I have the latest windows 8 drivers available.

All that said, as I've said in my original post - this ONLY happens with Firefox. Outside of that, I have NO sound issues. And if you read my post you'll note that I've stated I can listen to music, play games, or listen to achieved content using IE11 all day long and not lose my sound; the issue is strictly with Firefox

Anyway I appreciate the help
My System SpecsSystem Spec
23 Dec 2013   #9
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

I'm very sorry, not being able to help you. I tried to use the web site but is not accessible to my location.
My System SpecsSystem Spec
23 Dec 2013   #10
sygnus21

Windows 10 Pro
 
 

I don't know why its just a normal sports website - Giants.com | The official website of the New York Giants

At any rate I'm there's just one more game in the season for us then I'll dump Firefox.

Anyway thanks trying to help. I don't know what the issue is, but it's not like I use Fox all the time so... and who knows, maybe a new set of drivers from Creative may solve the issue. It's just extremely strange that it only happens with Firefox, and that I can pretty much guarantee the issue will pop-up sometime within an hour of use.

At any rate thanks.
My System SpecsSystem Spec
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