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Windows 7: Internet Explorer 10 will not roll back to IE-9. Help!

28 Dec 2013   #31
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
That probably means that the entry is corrupted - I'll have to work out a way to remove the corruption externally using a Hex editor.
The trick is going to be how to get the corrected hive back in.

Let's see if another route works - it may work better than the GUI interface...
(close Regedit if it's open)
Open an Elevated Command Prompt, and run the following command

Code:
 
REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0" /v Package_54_for_KB2791765~31bf3856ad364e35~amd64~~6.1.1.2 
 
.
What response do you get?
I don't think that a user can work in that area without taking ownership and assigning the correct permissions (full?). Once those two things are changed, the info can be removed. I would set the ownership back to SYSTEM and leave only the TrustedInstaller with full control after removing the info of interest.

I picked a registry value that I had for the screenshot below.
I used a virtual machine, so no risk involved.
I was able to change/remove the info once I owned the area and had full permissions.
Internet Explorer 10 will not roll back to IE-9. Help!-read-only-reg.png




My System SpecsSystem Spec
.
28 Dec 2013   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'm going to ask someone more expert than I to assist - it may take a couple of days for him to get back either to me or to the thread, as he may be off skiing somewhere....

Patience is a virtue
My System SpecsSystem Spec
28 Dec 2013   #33
Condorito

Debian 6.0.3 Wheezy-Xfce-AMD64 / Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
I picked a registry value that I had for the screenshot below.
I used a virtual machine, so no risk involved.
I was able to change/remove the info once I owned the area and had full permissions.
Yes, that's what was missing; changing the user to myself/administrator. I was able to change the permissions after that. Thank you! The entry has now been deleted without any further issue.

Been "AFK" again today, but can run that CheckSUR now, at least.
My System SpecsSystem Spec
.

29 Dec 2013   #34
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - let's see what the CheckSUR says now before we go any further.
My System SpecsSystem Spec
29 Dec 2013   #35
Condorito

Debian 6.0.3 Wheezy-Xfce-AMD64 / Windows 7 Home Premium 64
 
 

Well, that was a lot faster; the entire CheckSUR from launch to culmination in less than 20 minutes. It was taking about five hours before.

New CheckSUR attached.


Attached Files
File Type: log CheckSUR.log (4.5 KB, 2 views)
My System SpecsSystem Spec
29 Dec 2013   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Can't guarantee it'll keep on improving

Good - that's cured one of the errors. I was hoping it may cascade down and fix some of the others as well, but we don't get that lucky

So now the hard work begins...

Please run the following commands, and note that a folder (npreg) is created on your desktop - this is a backup in case things go wrong, as well as being data for me to work with


MD %userprofile%\desktop\npreg
REG EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_0.0.0.0_none_8c1ac95af2d41939" %userprofile%\desktop\npreg\nprega1.txt
REG EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_0.0.0.0_none_8c1cc9eef2d24be7" %userprofile%\desktop\npreg\nprega3.txt
REG EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_0.0.0.0_none_8c1dca38f2d1653e" %userprofile%\desktop\npreg\nprega4.txt
REG EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-crypt32-dll_31bf3856ad364e35_0.0.0.0_none_db68530cde5b7446" %userprofile%\desktop\npreg\nprega5.txt
REG EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_0.0.0.0_none_966f73ad2734db34" %userprofile%\desktop\npreg\npregx1.txt
REG EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_0.0.0.0_none_2ffe2e6b3a74dab" %userprofile%\desktop\npreg\npregx3.txt
REG EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_0.0.0.0_none_2fff2eb53a73f408" %userprofile%\desktop\npreg\npregx4.txt
REG EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_0.0.0.0_ar-sa_5d612fbc3d6e26f5" %userprofile%\desktop\npreg\npregx5.txt


Please zip the npreg folder up and post it in your reply.
My System SpecsSystem Spec
29 Dec 2013   #37
Condorito

Debian 6.0.3 Wheezy-Xfce-AMD64 / Windows 7 Home Premium 64
 
 

Done. Please note the following for your information, however; in attempting to export and create npregx3.txt , I get the following CL message;

Quote:
The system was unable to find the specified registry key or value.
I took the liberty of checking this out. It turns out there is no

x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_0.0.0.0_none_2ffe2e6b3a74dab

but there was a

x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_0.0.0.0_none_2ffe2e6b3a74dab1


...at the specified location in the registry, which is the one I exported to the uploaded, zipped file. Hope it is the one you were thinking of (ie; looking for). I am letting you know here of the subtle difference, just the same, as it could be important. Ok?


Attached Files
File Type: zip npreg.zip (5.2 KB, 3 views)
My System SpecsSystem Spec
29 Dec 2013   #38
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's an error in my copy/pasting - sorry about that!
It's midnight here at the moment, and too late for me to start with the instructions.
I'll get to it tomorrow, when I can find the time between computers - I'll do them in pairs since that's how they are in the report.
My System SpecsSystem Spec
30 Dec 2013   #39
Condorito

Debian 6.0.3 Wheezy-Xfce-AMD64 / Windows 7 Home Premium 64
 
 

So it was the right one? That was lucky, as I had my doubts about it possibly being a version 1 of something that was there before... which maybe should have been there but was updated and the other deleted and... well, you know what I mean. You never can tell, as a single difference like that can be a whole different kettle of fish (had the experiences, from days of olde to present!).

Many thanks!
My System SpecsSystem Spec
30 Dec 2013   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

So long as you follow the directions exactly, then we shouldn't go wrong.

(I've partaken of too many 'cups' today - back tomorrow, early!)
My System SpecsSystem Spec
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 Internet Explorer 10 will not roll back to IE-9. Help!




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