Chrome says I am using unsupported browser (sometimes)

rundwald · 01 Jan 2014

On one site that I visit some links that I open in Chrome (latest version) produce a banner

"You are using an unsupported browser. Some features may not work correctly. Upgrade to a modern browser, such as Google Chrome.Dismiss". And the link (pdf or excel) does not load. I have managed to get the links working by use of a user agent switcher but the banner persists.

That could be related to whatbrowser.org insisting that I am using an old version of Opera. I have never used Opera and there is no sign of its existence anywhere on my system.

Any advice appreciated how to get rid of the banner and the mislead that I am using Opera is appreciated.

ThrashZone · 01 Jan 2014

Interesting I'm using ie10 and the site said as much, I'm using the current version...
I manually switched to ie10 Compatibility view using F12..
Refreshed the page and it said I was using ie7 with a update your browser message

So it's feeling possibly chrome using the site in compatibility view is about all I can offer,
Cheers.
It's actually a pretty common issue with Internet explorer,
Seems the new version of Chrome doesn't hide comp-view as well as previous versions had ?

A Guy · 05 Jan 2014

If the problem is repeatable, open an Incognito window and see if it still appears

https://support.google.com/chrome/answer/95464?hl=en

Or, install an extension (irony) to disable all extensions and see if the problem repeats

https://chrome.google.com/webstore/d...mnbiikmcpjkkja

A Guy

rundwald · 05 Jan 2014

AAMOI the problem was tracked down to the User Agent having been manually altered, though I as sole user had never knowingly gone that, to a version of Opera.

Someone introduced me to Chrome about:version and Developer mode and I managed to get UA back to what it should be.

Thanks for the help given here. :)

A Guy · 05 Jan 2014

Ahhh, when you mentioned a "user agent switcher" in your first post, I assumed you had confirmed that

Glad you got it sorted

A Guy

ThrashZone · 05 Jan 2014

rundwald said:

AAMOI the problem was tracked down to the User Agent having been manually altered, though I as sole user had never knowingly gone that, to a version of Opera.

Someone introduced me to Chrome about:version and Developer mode and I managed to get UA back to what it should be.

Thanks for the help given here. :)

Good detective work,
Yes Browser mode is User agent string so this makes allot of sense