|11 Jan 2014||#1|
Needed to uninstall Chrome completely; reinstalled version won't run
I had (have?) a rogue search engine on my system highly problematic to remove, so was advised elsewhere to remove Chrome with Revo, after which I used CCleaner. By both processes I thought Chrome would be no more.
I reinstalled Chrome, downloading from Google not a third party. Installation succeeded but Chrome is unusable. I attempt to sign in, I am directed to https://accounts.google.com/ServiceL...l%3Fsource%3D1
but after a while "Web page not available" appears. Attempts to link to other web sites result in similar failure.
I have looked in the Google product forums, where of late very like questions have been asked, and have received scant or no replies. Therefore my questions are:
have I done enough to completely, utterly remove the old version, and if not what more should I do:
if my un-installation was sufficient, why I the reinstalled application failing to run?
Please, what can I do to make it run? Ideas, please, friends!
|My System Specs|
|11 Jan 2014||#8|
Here is the list and some other info
MiniToolbox to (Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems on)
Security Check by screen317
Download Autoruns and Autorunsc
Namebench (as previous scans revealed DNS issues. However that was abandonned due to hanging or time being taken to find suitable DNS. I use my ISP's).
MS Safety scanner
ESET online scanner
Then was asked to "Open Elevated command and copy and paste the lines below one at a time and hit enter.
del /f /s /q "C:\Users\Gordon\AppData\LocalLow\Microsoft\Internet Explorer\DOMStore\GC4RHTR3\search.findwide.xml"
del /f /s /q "C:\Users\Gordon\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4Q31R0UV\cannot-get-shot-of-findwide-search.htm"
del /f /s /q "C:\Users\Gordon\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UU1EG0UN\FindWide_32.png"
del /f /s /q "C:\Users\Gordon\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2NRD12SD\FindWide_16.ico"
and save all of my bookmarks in chrome and the un install reboot and re install
Asked to remove Chrome with Revo uninstaller
Reinstallation brought about the current problem and assistance was sort by rep from another
Close all Chrome windows and tabs.
Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
Click Programs and Features.
Double-click Google Chrome.
Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.
Install fresh copy.
Go here: How to reset Internet Explorer settings and run "FixIt" procedure.
You can use ANY browser to download "FixIt" file.
Make sure you follow ALL steps listed there.
|My System Specs|
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