Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot download files using firefox or IE, but other downloads work


15 Jan 2014   #1

Windows 7 Ultimate x64
 
 
Cannot download files using firefox or IE, but other downloads work

Hi. I just started noticing a problem recently with downloading anything from a browser. I use Firefox normally, and everything was all good until I tried downloading a driver off the Dell website and when it finishes download, it will never run. I always get an error message. I tried downloading the same file with IE, and it still does not run. I thought it might have been a problem with the file, but I've tried downloading different files without luck. I thought it might be a Firefox problem, so I uninstalled Firefox, and now I can't download Firefox back into my computer using IE (file downloads as Firefox 26.0 stub.exe) and it doesn't run.

I have no problems downloading torrents, but I use uTorrent. I'm not sure what exactly is going on. Does anyone have any clue as to what's happening?

Some extra notes:
- The file shows that it is a completed download. When I go to run it, it pops up an error message.
- I have tried downloading different things from different sites, and nothing works.
- I have tried shutting off my AV and malware programs, and still no luck.
- Seems to be browser related because I can download from my gmail and torrents.

My System SpecsSystem Spec
.

15 Jan 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello mischief and welcome to Seven Forums.

I'd try using System Restore to roll back my computer to a date/time prior to when this problem first started.

System Restore

I'd also run a full anti-virus scan. I'd supplement that with another full scan using the free product called Malwarebytes.

Malwarebytes Free
My System SpecsSystem Spec
Reply

 Cannot download files using firefox or IE, but other downloads work




Thread Tools



Similar help and support threads for2: Cannot download files using firefox or IE, but other downloads work
Thread Forum
Downloads FireFox only downloads partial files?! Performance & Maintenance
How to make download manager work with firefox? Browsers & Mail
Downloads not showing up in download folder General Discussion
Firefox downloads zipped files to a temp dir. Browsers & Mail
Firefox 3.6.2 Next, 3.6 at over 22.6 Million Downloads. Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:55 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33