Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Cannot download files using firefox or IE, but other downloads work

15 Jan 2014   #1

Windows 7 Ultimate x64
Cannot download files using firefox or IE, but other downloads work

Hi. I just started noticing a problem recently with downloading anything from a browser. I use Firefox normally, and everything was all good until I tried downloading a driver off the Dell website and when it finishes download, it will never run. I always get an error message. I tried downloading the same file with IE, and it still does not run. I thought it might have been a problem with the file, but I've tried downloading different files without luck. I thought it might be a Firefox problem, so I uninstalled Firefox, and now I can't download Firefox back into my computer using IE (file downloads as Firefox 26.0 stub.exe) and it doesn't run.

I have no problems downloading torrents, but I use uTorrent. I'm not sure what exactly is going on. Does anyone have any clue as to what's happening?

Some extra notes:
- The file shows that it is a completed download. When I go to run it, it pops up an error message.
- I have tried downloading different things from different sites, and nothing works.
- I have tried shutting off my AV and malware programs, and still no luck.
- Seems to be browser related because I can download from my gmail and torrents.

My System SpecsSystem Spec

15 Jan 2014   #2

Microsoft Community Contributor Award Recipient


Hello mischief and welcome to Seven Forums.

I'd try using System Restore to roll back my computer to a date/time prior to when this problem first started.

System Restore

I'd also run a full anti-virus scan. I'd supplement that with another full scan using the free product called Malwarebytes.

Malwarebytes Free
My System SpecsSystem Spec

 Cannot download files using firefox or IE, but other downloads work

Thread Tools

Similar help and support threads
Thread Forum
Downloads FireFox only downloads partial files?!
The problem accured when I wanted to download some cool backgrounds from interfacelift, i would click the backgorund-->save image as... and choose desktop, it would only download 34kb of like 1mb of image (1080p-1920x1080) and is unable to view it in imageviewer too.... anybody know what would...
Performance & Maintenance
How to make download manager work with firefox?
hey does anyone know how to make download manger work with firefox i'm only able to make it work with IE
Browsers & Mail
Downloads not showing up in download folder
I have set my Downloads folder to be on a second drive. by right clicking Downloads folder then selecting properties/location/"new location which I changed to F" clicked yes to move all associated files. it has been working for a few days now all well and good. earlier I went to download a...
General Discussion
View and Track downloads - hung download
Hi I have a problem with view and track downloads in that a file has stopped downloading although it says its resuming. I cant delete it and as its there it is preventing me form opening pdf downloaded which I use many times a day. Its driving me mad, why do Microsoft insisit on such *****...
Browsers & Mail
Firefox downloads zipped files to a temp dir.
I have Firefox set up to download files to a folder on a separate partition (E:\Downloads). When the downlaod is in zip format however it downloads to a Temp directory under User on the C: drive. Why? And how do I reset this? Zipped archives are set to open with another program (Power Desk Pro)...
Browsers & Mail
Firefox 3.6.2 Next, 3.6 at over 22.6 Million Downloads.
Source - Firefox 3.6.2 Next, 3.6 at over 22.6 Million Downloads - Since January 21st - Softpedia
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:34.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App