Windows Mail mshtml.dll crash

Page 2 of 7 FirstFirst 1234 ... LastLast

  1. Posts : 142
    Windows 7 Ultimate
       #11

    Mail shuts down as soon as u click on the message, so theres no way of viewing ordeleting it for me. I just bypass the message
      My Computer


  2. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #12

    Ok, good info. The mshtml.dll is most likely on your system even though you removed IE - it is core technology used in other Windows features and applications. Thanks for the point of not IE. I don't know what to call it now.:)

    I'll just call it mshtml from now on.
    Can you tell me the version of mshtml.dll that is in
    C:\Windows\System32
    and
    C:\Windows\SysWOW64
    (if you have a 64 bit Windows)

    andjayik said:
    I do not even have ie on my computer cause i removed it streamling win 7 and i still have that proble. So it's not a ie problem for me.
      My Computer


  3. Posts : 115
    Windows 7 Pro 64 Bit SP1
    Thread Starter
       #13

    Slartybart thanks for all the info on this topic I have other friends experiencing the same issue using winmail and IE 10 and 11 I am sure you are on the right track with the versions from IE 10 and 11 being the culprit........I certainly like and prefer winmail but I am not married to it.............moving forward with a newer version of email client is certainly a very viable option at this point....we have considered Mozilla Thunderbird as one option would like your thoughts on that as well as WE mail 2012 that you speak of is there a link to download it you could provide me as I am unfamiliar with it Thanks in advance
      My Computer


  4. Posts : 142
    Windows 7 Ultimate
       #14

    file version 11.0.9600.16428 if that's what ur after. And it does say ie file. Strange that i don't even have ie on computer or use it.
      My Computer


  5. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #15

    Thansk for the version # - you and tktk88 are both at 11.0.9600.164## versions

    Not strage really, dlls are used in many applications. MS just categorizes it as part of the IE project.
    Makes sense really
    MS html -> browsers used to be the only things concernd with HTML,
    nowadays, almost everything has ties to HTML
      My Computer


  6. Posts : 142
    Windows 7 Ultimate
       #16

    I'm thinking a update cause it only happened after the newest updates recently.
      My Computer


  7. Posts : 313
    Vista/Win7/8/10/11 (x86/x64)
       #17

    Hi guys,

    Slartybart let me know about this thread and so I came over to check it out.
    I usually only monitor the WinMail thread and so normally would not see this thread.

    I do have WinMail and IE11 installed of course, and use them every single day...always have and always will. I have all the very latest updates installed for both Windows & IE as well.

    At first glance my version of files are the same as yours.
    I've never had any crashes.

    I do have extra test beds always set up and can test any scenario with complete immunity, and will offer to assist you.

    tktk88 & andjayik
    Naturally what I need are the emails themselves to test them to see if it will happen to me.
    You can simply get the emails out of this folder:
    C:\Users\YourName\AppData\Local\Microsoft\Windows Mail\Local Folders\Inbox

    The emails themselves will be named something like this but of course with different figures:
    00AA6522-00000549.eml

    You will know which one it is by matching the date & time of the offender by looking within WinMail at the inbox (without opening the email itself) ...and then going to that folder listed above and match the date & time up to what's in there. (have the 'Date Created' column visible and then sort by date created)

    zip the offending emails, and send them to me for analysis
      My Computer


  8. Posts : 142
    Windows 7 Ultimate
       #18

    i have no app data in users
      My Computer


  9. Posts : 1,491
    Win7 Pro-64 Bit
       #19

    andjayik said:
    i have no app data in users
    It is a hidden folder. To view it Hidden Files and Folders - Show or Hide
      My Computer


  10. Posts : 142
    Windows 7 Ultimate
       #20

    the email is not in the inbox it"s in another folder i put into. i found the folder but all the eml files have the same date so i have no idea what email it is.
      My Computer


 
Page 2 of 7 FirstFirst 1234 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:07.
Find Us