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Windows 7: search in outlook 2010 won't display 2014 emails


20 Jan 2014   #1

windows 7 Home and Office 64 bit
 
 
search in outlook 2010 won't display 2014 emails

when using search in outlook 2010 for inbox, sent or delete, only emails from 2013 and earlier are found. I've used repair office 2010 and have re-indexed but still no 2014 emails are found. Solution?


My System SpecsSystem Spec
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20 Jan 2014   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Welcome to Seven Forums,

Are you able to see the 2014 in the Received Tab from your In/Sent/Deleted box?

You may also try removing your Email Profile then re-add it again?
Remove a profile - Outlook - Office.com


Attached Thumbnails
search in outlook 2010 won't display 2014 emails-2014-emails.jpg  
My System SpecsSystem Spec
21 Jan 2014   #3

windows 7 Home and Office 64 bit
 
 

If you mean am I receiving 2014 emails, yes I am. BUT, this is more complicated than I first thought. I can search and find emails from today (1/20) & some from yesterday based on the time of day (a search on an account I tried had 4 emails on Monday 1/19 but only found the last one sent, then displayed 2013. 1/19 and earlier won't show at all, immediately pulls up 2013 for the particular search.
My System SpecsSystem Spec
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21 Jan 2014   #4
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Have you tried removing your email profile as I've suggested?
My System SpecsSystem Spec
24 Jan 2014   #5

windows 7 Home and Office 64 bit
 
 

I have not. It shows "outlook" as the profile and clicking on properties, it lists all of my email addresses. If I delete then I have to reinstall my email addresses which accomplishes what exactly? I'm not that skilled, so I'm in uncharted waters!
My System SpecsSystem Spec
24 Jan 2014   #6
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Let's try a different tactic and not do the complicated one yet.

No. 1 Option - From your Outlook 2010 Click on File> Options> Search> Click Indexing Options> Click on Troubleshoot Search and Indexing.

No. 2 Option - If that didn't work you may go for the Rebuild - Second image.

Close Microsoft Outlook then re-open it.

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Attached Thumbnails
search in outlook 2010 won't display 2014 emails-outlook-2010-edit.jpg   search in outlook 2010 won't display 2014 emails-outlook-2010-search-edit-2.jpg  
My System SpecsSystem Spec
28 Jan 2014   #7

windows 7 Home and Office 64 bit
 
 

I had done the troubleshooting and index rebuild before with no luck. When you sent this last message I tried again. The troubleshoot does not find anything but alas, the indexing worked this time! Problem solved on this computer but my other computer with the same problem won't re-index after several tries. The problems started when I had an online computer tune-up performed. It did clear up a couple of issues so I've been reluctant to set my computer back to an earlier time. Any words of wisdom?
My System SpecsSystem Spec
29 Jan 2014   #8

Windows 7 Enterprise 64 bit
 
 

I had a similar problem in Outlook 2007.
I went to Tools - Options - search options
I unchecked one folder listed under indexing
I closed Outlook
I reopened outlook
I re-checked the folder under indexing
I closed and re-opened outlook
Indexing started in the background and successfully indexed the missing emails
My System SpecsSystem Spec
29 Jan 2014   #9
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

The tune-up might have been the culprit or a coincidence. I'd do the System Restore, I think it'll be okay.
Quote:
The problems started when I had an online computer tune-up performed. It did clear up a couple of issues so I've been reluctant to set my computer back to an earlier time. Any words of wisdom?
My System SpecsSystem Spec
04 Feb 2014   #10

windows 7 Home and Office 64 bit
 
 

Tried both your latest suggestion and the previous by MCOGAN - neither worked. Am goint to have to haul the computer into the shop for the "experts" to try and resolve. Thanks for the suggestions.
My System SpecsSystem Spec
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 search in outlook 2010 won't display 2014 emails




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