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Windows 7: Google Chrome will not shut down - says 'not responding'

21 Jan 2014   #1

Windows 7 Home
 
 
Google Chrome will not shut down - says 'not responding'

Hi.

I have a problem with google chrome. It froze on a page last night and said 'not responding'. I tried to close it normally. When I did it asked 'am i sure i want to end process'. I click yes and the timer appears but nothin happens.

I have tried:

- Shutting computer down completely
- Going into task manager to close application
- Killing all chrome-related processes in task manager

Nothing works. I also tried to uninstall chrome but it won't allow me to because it says it is still open.

Can anyone suggest how to close it please? I am on a Dell Inspiron and using Windows 7 Home

Thanks

Gail


My System SpecsSystem Spec
.

21 Jan 2014   #2

Win 7 Home Premium SP1 32 bit
 
 

Hello yabeeb . Welcome to the Forums . This is quite odd that task manager will not shut it down.. Do you have a restore pt to use.. or can you use safe mode to use advanced options ? Advanced Boot Options Restore pt . : Restore Backup User and System Files
My System SpecsSystem Spec
21 Jan 2014   #3

Windows 7 Professional x64 Linux Mint 16
 
 

Even when you reboot the pc ?

It`s still saying Chrome is open ?
My System SpecsSystem Spec
.


21 Jan 2014   #4

Windows 7 Home
 
 

Problem solved. Sorry i was being thick. Had not shut it down/re-booted properly. Seems to be back on track now. Thanks for your replies
My System SpecsSystem Spec
21 Jan 2014   #5

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by yabeeb View Post
Hi.

I have a problem with google chrome. It froze on a page last night and said 'not responding'. I tried to close it normally. When I did it asked 'am i sure i want to end process'. I click yes and the timer appears but nothin happens.

I have tried:

- Shutting computer down completely
- Going into task manager to close application
- Killing all chrome-related processes in task manager

Nothing works. I also tried to uninstall chrome but it won't allow me to because it says it is still open.

Can anyone suggest how to close it please? I am on a Dell Inspiron and using Windows 7 Home

Thanks

Gail
Must of taken two times.
My System SpecsSystem Spec
21 Jan 2014   #6

Win 7 Home Premium SP1 32 bit
 
 

Glad you have sorted it out..
My System SpecsSystem Spec
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 Google Chrome will not shut down - says 'not responding'




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