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Windows 7: PC Online Diagnostics

23 Jan 2014   #1
lwj20314

Windows 7 Ultimate x64
 
 
PC Online Diagnostics

Dell has offer online diagnostics but i face some problem during the process. I have install the Dell System Detect in my pc that request by the website but still cannnot run the process and keep stuck at there.

Anyone know how it work, need help. Thank and appreciate your reply.




Attached Thumbnails
PC Online Diagnostics-untitled.png  
My System SpecsSystem Spec
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23 Jan 2014   #2
HAVOC

Windows 7 Professional 64bit
 
 

I just bought a new Dell laptop and can't get system detect to work either.
My System SpecsSystem Spec
01 Feb 2014   #3
lwj20314

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HAVOC View Post
I just bought a new Dell laptop and can't get system detect to work either.
Oh i see, the online checking is for dell computer or non dell computer also can use but yours cant.

Anyone know more about this problem?
My System SpecsSystem Spec
.


02 Feb 2014   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums lwj20314. It looks like you are using Chrome to run the tool. Apparently they suggest using IE. See the answer here and see if that helps.

Analyzing System for updates - Laptop General Hardware Forum - Laptop - Dell Community

A Guy
My System SpecsSystem Spec
02 Feb 2014   #5
HAVOC

Windows 7 Professional 64bit
 
 

I tried the tool on IE and it doesn't work.
My System SpecsSystem Spec
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 PC Online Diagnostics




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