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Windows 7: Keep having to login to Windows Live Mail


26 Jan 2014   #1

Windows 7 64bit Profesional
 
 
Keep having to login to Windows Live Mail

I have posted this query on the Windows 8 Forum... As yet unanswered. As the Thread Title says: but only in Windows 8/8.1. I have no problem with Windows 7. I have searched the net to no avail only people asking the same question. This is not a great problem only annoying when going from one PC to another.

Any/all help appreciated.

My System SpecsSystem Spec
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26 Jan 2014   #2

Windows 7 Home Premium x64
 
 

So are you talking about the website (www.outlook.com), or the actual program that you download?
My System SpecsSystem Spec
27 Jan 2014   #3

Windows 7 64bit Profesional
 
 

Nope. Windows Live Mail program. I only use the 'Mail' part of WLM, for my emails. This does not happen all the time. but occurs in 8/8.1. Its the Icon to the far right, with my proper name on it where you can 'Sign in' and 'Sign out' I have searched Microsoft, and apparently this is quite common. The string I searched for is as my post heading. There does not seem to be an answer, unless I am phrasing it wrong. I have even ticked the "Remember my Password" box.

Thanks for the early reply.
My System SpecsSystem Spec
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27 Jan 2014   #4

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Hi snap,

I'm going to assume that you're on Windows Essentials Mail (WEmail) 2012. I'm probably the only person to use the term WEMail but it helps distinguish between Live this, Live that... I also use OLcom to distinguish between Outlook and Outlook.com.

Now that I've explained my eccentricities, let me ask a few other questions.

Do you have an OLcom account and do you use it for eMail?

If I recall, this is an issue where WEMail is trying to sync with OLcom. More precisely an underlying component of Windows Essenitals. It's changed over the past few years 2009, 2011, 2012 versions and bugs got carried over or manifested themselves in new ways, even new bugs. But in my opinion 2012 is the most stable.

I'll see what I can find, maybe something I read in a search will spark life into that brain cell.

This is going to be difficult. I don't run Win8 and you said that this is not an issue on Windows 7.
My System SpecsSystem Spec
28 Jan 2014   #5

Windows 7 64bit Profesional
 
 

Thanks Slartybart for getting back. I think/sure the answer is no to OLcom? What is it? I downloaded WE, and only use the email part of it. Not a lover of Outlook, and do not have Office. 'Instance' This morning.07:15 28/01/2014, checked my emails, and low and behold had to sign in to my Microsoft account to retrieve emails. The program I originally downloaded is 'WLsetup', runs perfect in Windows 7, but not Win 8/8.1. If you think it might be OLcom, I have searched for it, what is the link/web address? I will try anything. Another instance. When my wife uses the laptop, to check her emails, sometimes has the same problem. Thought it was me only Hope to hear from you soon. As I said searching through the web has not helped. Could be 8/8.1 that causes this???
My System SpecsSystem Spec
28 Jan 2014   #6

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Outlook.com (OLcom) - I thought i covered that base...guess not. I hope I cleared it up now though.

Web references to: Microsoft Account... Live.com....Outlook.com - they all mean the same thing to me.
I'm sorry that I confused you, you're not the first one I've confused though.

Win8 causing it? I don't think so, other people have reported it on Windows 7. It's an initial thing if I recall.. changing an option resolves it. In the back of my mind, it's "stop signing in" - just took a quick look at my WEMail and I don't see that - it might have been on version 2011.

Is the sign in icon on the Home ribbon active? Don't click it, just mouse over it.

OLcom and WEMail - see post # 4

I'm hitting the sack, but will read your post tomorrow.

Bill
-
My System SpecsSystem Spec
28 Jan 2014   #7

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Well, I made it the bedroom and a brain cell ignited.

How did you configure the accounts on Win8 WEMail? I've helped people with other WEMail issues and I suggest as a test to create a new Mail account, but not let WEMail automatically configure it.

Tick manually configure and fill in the fields per your ISP. You can turn off send/recv (include this account... on the first account screen) the suspect account and configure the new account with the same eMail id, password, server, etc. The good news is that you have a working exmple - just use the same values and test to see if a manually configured Mail account does not make you log on.

Ok, got that down on paper, off to bed.
My System SpecsSystem Spec
28 Jan 2014   #8

Windows 7 64bit Profesional
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Outlook.com (OLcom) - I thought i covered that base...guess not. I hope I cleared it up now though.

Web references to: Microsoft Account... Live.com....Outlook.com - they all mean the same thing to me.
I'm sorry that I confused you, you're not the first one I've confused though.

Win8 causing it? I don't think so, other people have reported it on Windows 7. It's an initial thing if I recall.. changing an option resolves it. In the back of my mind, it's "stop signing in" - just took a quick look at my WEMail and I don't see that - it might have been on version 2011.

Is the sign in icon on the Home ribbon active? Don't click it, just mouse over it.

OLcom and WEMail - see post # 4

I'm hitting the sack, but will read your post tomorrow.

Bill
-

Ahh ha? Stupid me should have realised, (got to get used to these abbreviations) the "Stop signing in" is through file, options, mail, connection. I tried that, yes it stops the signing in but also unless I download/import "Contacts, Calendar, feeds etc", I do not have any. Have a good Kip/sleep.
My System SpecsSystem Spec
28 Jan 2014   #9

Windows 7 64bit Profesional
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Well, I made it the bedroom and a brain cell ignited.

How did you configure the accounts on Win8 WEMail? I've helped people with other WEMail issues and I suggest as a test to create a new Mail account, but not let WEMail automatically configure it.

Tick manually configure and fill in the fields per your ISP. You can turn off send/recv (include this account... on the first account screen) the suspect account and configure the new account with the same eMail id, password, server, etc. The good news is that you have a working exmple - just use the same values and test to see if a manually configured Mail account does not make you log on.

Ok, got that down on paper, off to bed.
The way I setup our accounts was manually, tried the automatic, way back, doesn't work that well. What I will do is uninstall the 2 email accounts, and configure them both again. Will let you know how that works. Thank you for your time. You and newblueboy are the only guys to respond to this minor niggle. Very much appreciated, and perhaps between us, (with you and newblueboy's expertise) who knows? we could find an answer.
My System SpecsSystem Spec
28 Jan 2014   #10

Windows 7 64bit Profesional
 
 

Hi guys,

I think I have (sussed)/sorted out my little problem. After looking at a post on this forum Windows Live Mail update and my contacts list - Microsoft Community and looking down the replies, I do not have to keep signing into WLM I hope! If the problem rears its head again I will let you know. I think the reason for signing into WLM is to see all "Contacts, Feeds, Calendar etc. By importing "Contacts" all seems to be working, 'Der', call me daft for something so simple.

If this works I will get back and mark this post as "Solved".


Yes. All running OK
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 Keep having to login to Windows Live Mail




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