Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot go to some websites but ok in safe mode

04 Feb 2014   #1
xylan

win 7 64
 
 
Cannot go to some websites but ok in safe mode

I have a fairly new Asus G74S i7 laptop running Win 7 64. I cannot go to some websites - but they can be browsed ok in safe mode. For example - I can't go to CNN.com or Zone Alarm - but I can go to MSNBC, Avast, etc.

I've tried going to the numeric IP to bypass DNS, but that doesn't work either.

One thing that seems a bit strange (as if this wasn't strange enough already) - If I try to ping a site that is known not to exist - like xylaseighjlag.com - I get a timeout, as one would expect.

BUT if I ping a site I can't go to, such as Crestron.com, I get "General Failure".

It seems to be getting worse, as I was able to go to Zone Alarm last week, but not this week.

It does the same thing on different ISP's, and three different browsers - IE, Firefox, and Chrome. I even tried tethering off my tablet using Bluetooth and WiFi - same results.

I've tried all the usual fixes - Checking the hosts file, resetting IE, looking at Whats' Running, trying various Registry fixes - CCleaner, Glary, System Mechanic, etc. I've tried every malware client I can find, including MB, Avast, MS, etc.

MB did find a couple of dubious things, which were removed, but this had no effect.

I've researched/tried every fix online I could find - no effect.

If I do a clean boot of Win 7 without actually going into safe mode it still doesn't work.

I tried doing a System Restore, but for some reason all of the earlier restore points vanished.

Short of re-installing Windows, does anyone have any brilliant ideas?


My System SpecsSystem Spec
.
04 Feb 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro 2 laptop Toshiba 7 Pro
 
 

Hello and welcome xylan I am on my 8 machine at the moment and I don't have a pic here but did you try ticking the box for other restore points see this

System Restore > point 8

if you do that it should give you points further back than what may be offered.
My System SpecsSystem Spec
04 Feb 2014   #3
xylan

win 7 64
 
 

Hi ICit

Yeah, I tried that already - no useful restore points were listed. I did have some at one point that went back a few months, and tried those, but the system came back and said something to the effect that an error had occurred, and that no files were changed. When I looked today, it only goes back a few days at most. All earlier points are gone.

I may have to bite the bullet and just re-install Win 7. Not the way I was planning on spending the next couple of days...
My System SpecsSystem Spec
.

04 Feb 2014   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro 2 laptop Toshiba 7 Pro
 
 

Ok mate if you do then have a look at this

REINSTALL

For installing I prefer a disk to be honest but if you wantto try again this is the one to follow
CleanReinstall - Factory OEM Windows 7 make sureit is the right version ie Home Premium or Ultimate whatever you have a code forand then the language and do not use the ones with a large "N" or"old" beside them.
You can use a disk or USB stick with this.

My System SpecsSystem Spec
05 Feb 2014   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi you could try to make a new admin account and see if that improves anything,
Create a new administrator account,
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
http://www.sevenforums.com/tutorials/181024-user-account-create.html
If the issue does not occur in new user account then refer the following link to fix the corrupted user account.
http://www.sevenforums.com/tutorials/103538-user-account-type-change.html
http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile
My System SpecsSystem Spec
05 Feb 2014   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro 2 laptop Toshiba 7 Pro
 
 

Hmm this might be worth a try too.

Go to here 5 Bootable AntiVirus Rescue CD for Windows: Free Download and usefully the Kaspersky one is ok > make a bootable disk or USB stick set the BIOS to boot from what drive you are going to use an it will run through the machine from the very start of power on. It would pick up anything that is lurking in or around the registry at least.

Only a suggestion though and just for elimination purposes.
My System SpecsSystem Spec
05 Feb 2014   #7
xylan

win 7 64
 
 

Thanks guys. I'll try these.

Did find this though - Has anyone tried reimage dot com? If it does what they claim, it looks like the answer. They claim to be able completely repair windows installations (drivers, files, registry screwups, virus damage, etc.) back to OEM condition without losing any programs or data. For about $40 - with a 60 day money back guarantee. And it's reversible.

Worth a try - certainly beats re-installing windows...
My System SpecsSystem Spec
05 Feb 2014   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro 2 laptop Toshiba 7 Pro
 
 

xylan be careful be very very careful I have had nothing but grief myself with stuff like that when it promises everything you want to hear. Plus it could end up with you having to do a reinstall in any case.
The choice is yours of course.
My System SpecsSystem Spec
05 Feb 2014   #9
xylan

win 7 64
 
 

My thoughts too... But they offer a free scan-only option that might give me some insights as to what's going on.

OBTW - I tried creating a new user account - IT WORKS! I can visit all the previously 'unvisitable' sites! Now all I have to do is figure out how to move all the crap from the old account to the new one. Not sure if that's even possible. Not quite as bad as re-installing everything, but not far off. I can't even find IE or Firefox. Only Chrome shows up. Gad.
My System SpecsSystem Spec
05 Feb 2014   #10
xylan

win 7 64
 
 

Found the procedure to copy user accounts. Not entirely convinced it will work, as I seem to remember trying this in the past, but we shall see... Thanks for all your help, guys.
My System SpecsSystem Spec
Reply

 Cannot go to some websites but ok in safe mode




Thread Tools





Similar help and support threads
Thread Forum
System will only start in Safe mode, Clean virus in safe mode
I recently attempted to clean my brother's computer after he aquired a virus from the torrent file program he uses. Regardless, I cleaned a trojan and a backdoor from his system from safe mode. I can not boot in normal mode. Everytime i try the system gets hung up at the windows loading screen...
General Discussion
Black screen at boot with safe mode, system restore, or repair mode
Hello all First time poster with problem after peforming sys restore on win7 pro 64bit. Was troubleshooting a problem w/taskbar not staying hidden, tried to restore back 24hrs to when a java update occured. Restore seemed to proceed normally, but upon restart, it boots normally to just before the...
Backup and Restore
BSOD BCCode 50. freezes in normal mode, works fine in safe mode
laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown. Now getting a BSOD error 50. any help?
BSOD Help and Support
Can access certain websites in win7 safe mode but not in normal !!!
Hi, Got a problem with 3 websites that I can only seem to access when in windows 7 safe mode using Firefox. I have tried possibly everything mentioned when googling the issue except for reinstalling win 7 which would be my very last option. I know the websites are not down as i can still...
Network & Sharing
Windows doesn't login properly in normal mode but fine in safe mode
Hi, I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning. The problem is this; When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that...
General Discussion
Cannot access Safe Mode but can boot in Safe Mode with Networking
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt. Safe Mode with Networking loads normally. Any ideas or advice? The...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App