Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Browser opens by itself reformat didnt help


05 Feb 2014   #1

Windows 7 64x
 
 
Browser opens by itself reformat didnt help

Hello I have a huge problem with my browser. My main browser keeps opening by itself and it refreshes by itself. First I've had problems with Chrome, so I uninstalled and reinstalled but nothing happened. So I installed all kinds of anti malware/virus programs to get rid of any malicious malwares, but even through that I didnt find anything bad. I decided to refomat my computer and installed chrome again but once I installed it it started opening non-stop so I tried firefox but it's not as bad chrome, but it still opens the browser randomly and when Im on a website it would refresh back to the homepage. I have no idea what the problem is can anyone please help???

Heres what it looks like
http://i4.photobucke....n/Untitled.png

My System SpecsSystem Spec
.

05 Feb 2014   #2

W7 Pro SP1 64bit
 
 

Welcome to the Seven Forums.

Does your laptop have a button on it that opens/starts your default browser? If so, then the button might be faulty.
My System SpecsSystem Spec
05 Feb 2014   #3

Windows 7 64x
 
 

It does have a button that opens a browser but when I press the button again it would just refresh, not open multiple windows.
I've even tried disabling my keyboard, and the problem still persists.
My System SpecsSystem Spec
.


05 Feb 2014   #4

W7 Pro SP1 64bit
 
 

Process Explorer might let you know what app is starting the browsers.

There is nothing to install.
Download/open the zip file.
Copy the exe to some folder.
Run the exe file (right click & run as admin)
Agree to the EULA.

The info in the left most column should show you what app started the browsers.

Post a screenshot via the steps:
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
05 Feb 2014   #5

Windows 7 64x
 
 

Here you go thanks for the help.


Attached Thumbnails
Browser opens by itself reformat didnt help-1.jpg   Browser opens by itself reformat didnt help-2.jpg  
My System SpecsSystem Spec
05 Feb 2014   #6

W7 Pro SP1 64bit
 
 

You are welcome...

...unfortunately, Process Explorer did not reveal much - yet.

Let's see if an infection has found its way back in already:

Name:  PE1.png
Views: 62
Size:  26.3 KB


Select the row for Firefox in the upper pane and show the lower pane via these clicks:

Browser opens by itself reformat didnt help-pe2.png


You might also want to test surfing in the Windows safe mode with networking.


My System SpecsSystem Spec
05 Feb 2014   #7

Windows 7 64x
 
 

Here you go Ive tried Safe Mode and it had the same result


Attached Thumbnails
Browser opens by itself reformat didnt help-3.jpg   Browser opens by itself reformat didnt help-4.jpg   Browser opens by itself reformat didnt help-5.jpg  
My System SpecsSystem Spec
05 Feb 2014   #8

Windows 7 64x
 
 

Hold on I think i posted the wrong images
My System SpecsSystem Spec
05 Feb 2014   #9

Windows 7 64x
 
 

Here you go


Attached Thumbnails
Browser opens by itself reformat didnt help-1aa.jpg   Browser opens by itself reformat didnt help-2aa.jpg   Browser opens by itself reformat didnt help-3aa.jpg   Browser opens by itself reformat didnt help-4aa.jpg   Browser opens by itself reformat didnt help-5aa.jpg  

My System SpecsSystem Spec
05 Feb 2014   #10

W7 Pro SP1 64bit
 
 

For some reason, the Virustotal column is not populated with the results of the hash checks. What Antivirus app are you using? What firewall app? Windows 7's native firewall?

Here is one more setting that might help you to see processes as they start and end:

Name:  PE3.png
Views: 60
Size:  14.5 KB

Name:  PE4.png
Views: 61
Size:  4.5 KB

Set that duration to the max of 9 - if you want.


Also, when you take screenshots, try Alt+PrntScrn to just capture the active window (make Process Explorer active first). No need to post more screenshots. You should be able to see the hash check results like those shown in my screenshots. If you can get them to work, just scan to see if anything is obviously bad.

We can try Process Monitor next... but it can be harder to explain.


My System SpecsSystem Spec
Reply

 Browser opens by itself reformat didnt help




Thread Tools



Similar help and support threads for2: Browser opens by itself reformat didnt help
Thread Forum
Solved Active Network Connection icon opens browser Network & Sharing
Browser opens never-ending chain of tabs when I click on send mail to Browsers & Mail
Web Browser Opens Up Random Sites? System Security
View source opens behind browser Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:55 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33