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Windows 7: Firefox restarting process at startup

08 Feb 2014   #1

Windows 7 Home Premium x64
 
 
Firefox restarting process at startup

Hi everyone. I am now having another problem with Firefox.

So when I startup my computer, I click on the Firefox icon in my taskbar. It loads up perfectly, and displays my homepage. But as soon as I click on a bookmark on my toolbar or type something into Google it just shows the grey spinning wheel saying connecting...

I have worked out a way to solve this, I just close Firefox go into the task manager and end the process "firefox.exe" and then start Firefox up again. Then it starts loading webpages pages like it should.

I have reinstalled Firefox and have updated it to the latest version.

Does anyone have a suggestion that could help me with this?


P.S I have also had some problems with Flash Player too. Sometimes when I load a webpage it displays an error saying Shockwave flash may be busy or has stopped responding. Then it gives me the options continue or stop plugin. I am not sure what is causing this error.


My System SpecsSystem Spec
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08 Feb 2014   #2

Windows 7 Home Premium 64Bits SP1
 
 

Try these steps from Mozilla and see if it helps.

Troubleshoot and diagnose Firefox problems | Firefox Help

This other link helps you reset your Firefox connection.

How to Troubleshoot a Reset Connection in Firefox | eHow

This other link shows you how to reset Firefox.

Reset Your Firefox | The Den

Hope one of them helps you.
My System SpecsSystem Spec
08 Feb 2014   #3

Windows 7 Home Premium x64
 
 

Hey Manigue.
Thanks for replying!

Could you possibly tell me which link would specifically relate to my problem?

But I did try resetting Firefox and something interesting happened.
When I started Firefox, I loaded a page and it said the connection was reset. (Though only https websites showed this error)

I solved this error in one of my previous threads.

So this time I did something slightly different to solve it, I restarted my computer (the connection was reset error was resolved) but much to my disappointment the original problem still exists.

I'm just wondering in the process of getting rid of my first error with Firefox (the connection was reset) I might have checked a box or something that has started my current error? (having to restart firefox.exe at startup)

Here's a link to the thread:

Mozilla Firefox, error "The connection was reset"
My System SpecsSystem Spec
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09 Feb 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

On the 1st link Manigue posted, I would try the Safe Mode, see if it is an extension issue

Troubleshoot and diagnose Firefox problems | Firefox Help

Quite often I suggest restarting windows in Safe Mode with Networking (as in your other thread), because it will usually show if it is a conflict with Windows. Safe mode runs with limited services loaded.

Safe Mode

A Guy
My System SpecsSystem Spec
11 Feb 2014   #5

Windows 7 Home Premium x64
 
 

Hey A Guy.
Thanks for the tip!

I tried running Firefox with safe mode but it didn't seem to help .

Any other things that I could try that might help?

P.S ie and chrome are fine, its just firefox .
My System SpecsSystem Spec
11 Feb 2014   #6

W7 Pro SP1 64bit
 
 

Back up your bookmarks.

Uninstall Norton Internet Security - restart.

Uninstall Firefox completely - make sure the profile folder is gone.

Restart - install Firefox again while Norton Internet Security is not installed.

I'm only suggesting this because I saw it work in another thread. The OP also used Norton Internet Security and they figured that something barfed during a Firefox update due to Norton Internet Security blocking some part of the Firefox update.

You can install Norton Internet Security again after you have tested Firefox. Or you might try Microsoft Security Essentials for a while.
My System SpecsSystem Spec
12 Feb 2014   #7

Windows 7 Home Premium x64
 
 

Hi UsernameIssues.
I followed all the steps you suggested, but still no luck.

So I don't think it was Norton Internet Security that caused that problem.
But I still think its something to do with that error in my last thread.

I took a screen capture when I just finished installing Firefox again:
Firefox restarting process at startup-capture.jpg

So as you can see no websites loaded except some http's, and Firefox wasn't really working properly .

Then I restarted my computer, opened Firefox again.
When I clicked on a website it started loading it but then stopped loading halfway through .

Finally I had to close Firefox, end the process via task manager and then start Firefox again .
Then it started working like it should.

Anything else I could try?


My System SpecsSystem Spec
12 Feb 2014   #8

W7 Pro SP1 64bit
 
 

You could try resetting IE again - like you did in that other thread.
My System SpecsSystem Spec
12 Feb 2014   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Just to make sure, click on the firefox.exe in the C:\program files\Mozilla Firefox folder. See if it works the same. A Guy
My System SpecsSystem Spec
14 Feb 2014   #10

Windows 7 Home Premium x64
 
 

Quote:
You could try resetting IE again - like you did in that other thread.
I tried doing that but still didn't make a difference.

Quote:
Just to make sure, click on the firefox.exe in the C:\program files\Mozilla Firefox folder. See if it works the same. A Guy
I also tried launching Firefox directly from program files but this didn't work either.

I'm pretty sure its just something simple that I have to delete or something like that because Firefox is working, its just something to do with the way it starts up.
My System SpecsSystem Spec
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 Firefox restarting process at startup




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