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Windows 7: Unable to reset Internet Explorer settings

11 Feb 2014   #1
majestic100

windows 7
 
 
Unable to reset Internet Explorer settings

Assisting a friend with a few problems and find I cannot reset Internet Explorer settings.

Originally IE11 installed and on trying a reset I got/get the message "Before you can reset IE settings you must first close all other open windows and programs"

There are no other open windows or programs - I've tried via the IE/Tools/Internet Options/Advanced tab route and also Control Panel/Internet Options/Advance tab route to no avail.

Thinking there might be a problem with IE11 I've uninstalled and reverted to IE10. Unfortunately, the problem still persists; cannot reset IE !?!


Appreciate expert hlp to resolve.


My System SpecsSystem Spec
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11 Feb 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
11 Feb 2014   #3
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

My System SpecsSystem Spec
.

12 Feb 2014   #4
mohavepc

Windows 7 Professional x64
 
 

Go to control panel, select view large icons, open internet settings, reset settings under advanced tab. If this fails then ctrl, alt, del. And from the task manager kill any ie processes then try again.
My System SpecsSystem Spec
15 Feb 2014   #5
majestic100

windows 7
 
 

Stopping the explorer process(es) enable rest to work. Now working as expected. Thanks
My System SpecsSystem Spec
15 Feb 2014   #6
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Glad you were able to get sorted.
My System SpecsSystem Spec
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 Unable to reset Internet Explorer settings




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