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Windows 7: Outlook 2013 email

18 Feb 2014   #1
mjb1957

windows 7 64 bit Ultimate
 
 
Outlook 2013 email

When my email client is open on my desktop it appears its not looking for emails, but when i shut it down and re-open it then looks and delivers emails that are waiting. can any on e help on this as i have contacted microsoft which they were no help!!!


My System SpecsSystem Spec
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18 Feb 2014   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

My client is Windows Mail. It has a setting how often to search for mail and should it search at all. I am sure that you have a similar setting, look for it.
My System SpecsSystem Spec
18 Feb 2014   #3
mjb1957

windows 7 64 bit Ultimate
 
 
reply to richc 46

my email supplier is virgin media. the email is setup on IMAP not sure if this is relevant.
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18 Feb 2014   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

That information really does not help. You have an email client, might be Windows Mail, Thunder Bird, Opera Etc. You must find the setting that determines the frequency of how often the client checks for mail. It could even be set for never.
My System SpecsSystem Spec
18 Feb 2014   #5
maxie

windows 7 home 64bit
 
 

The Link below should help .. You could also use Virgin email notifier ...


Using Virgin Media Mail
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 Outlook 2013 email




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